McDonald's Petrajaya DT — Restaurant in Sarawak

The worst McDonald's in Kuching. If it happened once or twice fine but this is the third time already at this place.two of us came ordered a latte..cappuccino and burgers… waited for nearly half an hour and the order still didn’t arrive..in the end, I went downstairs to ask and a staff malay guy there told me he had sent it to the wrong table and apologized I asked him didn’t you check the order number before delivering? And the strangest part those two people at the other table actually just took the food even though it wasn’t theirs..their table wasn’t even far from ours..told the staff if I didn’t come downstairs to ask..does that mean my order wouldn’t have arrived until the store closed? This is a totally unacceptable mistake it shows that they’re just playing around while working..handing out people’s food carelessly without even checking the order numbers..I feel like the manager at McDonald's Semariang is lazy and isn’t managing his staff properly..no wonder this place mostly gets bad...

It was an ok experience, but I was expecting to get my order sooner (the thing about fast food). The crowd was not that many to begin with. But perhaps I felt that way because I can't see if my order was being prepared (the screen that supposed to show the customer's order was not functioning). And quite dissatisfied that there's no tomato sauce for takeaway. It seems minor, but I don't like chili sauce, so imagine if there's no chili sauce served with the fries/burger, or if nasi lemak served without sambal, I think there will be a lot of complain coming in. Plus, McD's tomato sauce is one of the tastiest among other franchise fast food. Should have it restock soon. Apart from that, the burger, nasi lemak, and apple pie was lovely. Thanks to the staff who...

First of all the food serve by McDonald’s is good. But I am not quite satisfied with the service by the kitchen over here PJ Branch. So far my experience for drive thru service is very bad. Some meal or food i ordered did not received, some are wrapped in a burger but inside is a rice!? I pay for the burger not for the rice to eat it with french fries. How do u expect me to check inside the wrapping before i go? If the packaging is burger wrap packaging? Abdolutely bad service by kitchen staff when it comes to drive thru. Not everyone got their time to walk in inside to make the order. 90% of my order over drive thru are bad bad services. Also below are my latest picture of the...