POOR HYGIENE & MANAGEMENT
we order 2 chicken sizzling blackpepper and chicken chop original southern the chicken sizzling arrive full of smoke, maybe for 'performance' but 1 of the chicken got BURNT and both of the sauce were all dried out.
then we found chicken FUR?? on top of the chicken chop. we request for change. but the new chicken chop got DEAD FLIES?? we inform the waiter and she apologize for it.
at counter, we want to inform the owner to take note on this, but SHE ALREADY KNEW. when we inform the chicken chop that was replaced have dead flies, she just said that 'ok we will give discount' for that?? that chicken chop did not even deserve to pay and she did not even apologize for it. worst case ever. a few years back is far better...
Read moreRestoran yang berusia hampir 10 tahun atau mungkin lebih 10 tahun.setahun sekali pasti datang untuk menikmati selera western,jarang berkunjung kesini sebab tekak Asia kurang mahir makan western.
Restoran ini diurus tadbir oleh generasi yang kedua daripada 4 cawangan.kualiti yang hampir sama dari generasi pertama.namun perbezaannya tidak begitu ketara dari segi kualiti rasa dan bau.
Namun perlu dititik beratkan penambahbaikan dari segi perhiasan dalaman,pengunaan warna lampu luar/dalam,signboard, dan warna dinding kerana restoran ini sudah kelihatan kusam dan kurang ceria . Buku menu perlu ditukar baru supaya lebih mudah dilihat,membaca,memahami, kesesuaian harga,dan susun atur senarai.
Hampir terlupa..pintu koboi sudah hilang atau memang tiada? Seperti pernah terdapat pintu koboi di ruang makan berhawa dingin.
Seperti kebiasaan setiap kali berkunjung kesini pasti pesan Menu "Nasi goreng Palestin istimewa".
Mungkin ini lawatan terakhir untuk menikmati makanan disini.segala makanan mengecewakan.masakan tidak sempurna. Kentang lembik.
staff ada masalah pendengaran dan pemahaman.(perlu penterjemah/alih bahasa bagi mereka faham) Nasi goreng Palestin istimewa diberi Nasi putih. Buang perkataan goreng tu dan rename Nasi putih gaza je. Setiap tahun 2x pasti kesini.hampir 10 tahun aku kesini.tapi staff saling bertukar,masakan tiada ciri homemade.sos rasa pelik,ayam rasa pelik,daging liat banyak.
Sorry bro..aku support sebab aku tau asal kau dari mula kau buka kedai ni. Tapi aku tak sanggup melihat staff yang memandang aku seperti pengemis meminta makanan ketika ambil order. Pesan dekat staff special upaya tu,kalau kau kaya takkan kau nak kerja situ.dah repeat order pun tak dapat pesanan sampai balik.
Pesan pada kitchen..pastikan minyak betul panas baru masukkan kentang.aku dapat kentang lembik. Sos rasa tawar,segala masakan langsung tak sama seperti dulu. Family aku semua cakap dah tak sedap mcm dulu.air...
Read moreBad service, okayish food. Listen, if it's Ramadan, you opened up the store at 3 pm, took in pre orders and still have the gall to ask me 5 minutes after iftar, "sorry we don't have xyz" you know damn well this place ain't worth going, all your staff members are just loitering around while we wait for azan, like come on. Paying customers here. We're not asking to be treated like royalty, just with enough respect so we can happily say it's worth it coming over here. I just pray, your place won't be closed down like a certain...
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