Pizza Hut — Restaurant in Selangor

Very speechless on how pizza hut handle situation like this. I have order thru the online app for pickup on friday. When i got home then found out they missed out one pizza. Then when i call the hotline, the person in charge told me wait the manager will call me and resolve this issue. I call later to ask the updates again, but the person jz told me wait for the manager to call me. Until the next day i didnt receive any calls. I have to go to the shop myself and ask, the counter person was nice and they make a new one on the spot. But it is so disappointing that i have to go all the way bck to the shop ask myself and wait again for the pizza that i suppose to get on friday. shud improve on customer service and settle the issue asap instead of having yr customer come to solve the...

I’ve order pick up for pizza yesterday. But they missed out one pizza. I’ve called them twice and ask for how to settle it. They say the manager will call back me later. I’ve waited for one day but still no update. Needed to come back to the shop and ask for it. Need to wait for the pizza again. They just provide back the pizza but can’t refund back the money. The...

Pizza Hut branch is not being honest. Paid for stuffed crust with additional payment for it, but they sent as in the photo. The Customer Service Hotline is trying to twist around and said take it with Store Manager. Picture shows a thousand words. Not a good business practice. Their Customer Service is really not helping and the Store Manager is missing...