Secret Recipe Banting — Restaurant in Selangor

3/1/22 buy a birthday slice cake for my wife. But service so low.. 1st my wife ask can use the 50% offer discount at the cashier, they reply yes can. 2nd after she pick slice of cake. The cashier tell my wife to pay rm10+ for a slice. Since my wife bad with math. She donno that the price were been minus already or not. then she ask the cashier did they minus the 50% discount price. It said yes but it same price as 1 slice. Then she come to me and ask me what price should be. After i go inside and ask. The cashier just tell my wife should scan id and scan the offer ticket. The thing i mad because why the cashier not asking my wife to scan when she ask the offer can me redeem .. then when time to pay, my wife ask 2nd time the price has minus with offer or not.. instead cashier tell not but they said yes.. Lastly the cashier make face at me...

this happened quite a few months ago, but I still remember it clearly. I went to your store to buy a Chocolate Indulgence cake, but the staff gave me the wrong one. When I pointed it out, she immediately showed a bad attitude — frowning and giving me a dirty look. She did change the cake, but in a very rude way. She slammed the cake down, and it was even upside down. She also carelessly threw the fork onto the table without any basic respect.

I really hope you can provide proper training to your staff before allowing them to work, because their attitude was honestly disgusting and completely...

All time for a favorite restaurant for cakes and coffee/tea. Variety choice of cakes. The staff was very friendly and willing to help with the promotions offered.

The restaurant just underwent the renovation. Means more tables and the largest area offered for dine in.

Please install Secret Recipe apps for more promotions. Free cake given on your...