Mixue @ Sri Muda Shah Alam — Restaurant in Shah Alam

I queue no 10 in line for 1 hour. After been advise by person no 3 in queue then the staff start serve/take order 5 person in queue infront of me. Then i need to wait another 30 minutes again before my turn. Only 3 staffs (2 female, 1 male) working during that time. After 30 minutes i in queue, another female staff comes in but keep talking and do the job slowly. When my turn (order taken) & i have to wait another 30 minutes again before can received my order. The female staff (just start work)handle the cone ice cream to me in rude behavior when my turn, cause the ice cream fall down. I did ask for replacement, but still hand over the ice cream in rude behavior. Everyone waiting and queue after me is a witness to see the incident happened. From the staff face, can see when she want pass the drinks order to chinese customer(infront of me),she become rude behavior. Just a advise, if don't like chinese, don't work in chinese company. The incident is recorded on 19/5/2024...

Went on 14/12/2024 at 5.30pm unfortunately aircond was not in good condition so surrounding felt so hot. There is only 2 lady preparing the order where the other guy was preparing stuff in the kitchen. I am waiting for almost 20 mins but yet no one attended to me and atlast i left. The staff just joking around and just slowly preparing the online order instead of taking the counter order. This is the first mixue i felt so dissappointed. Please take some necessary action...

Disclaimer: 1 star is based on what I ordered

I ordered earl grey tea and i definitely did not get earl grey tea. I pretty much received iced black tea. Yup. Teh o ais.

I went to another outlet and ordered the same drink, just to make sure it’s not just this outlet. And to my disappointment, Mixue does not serve earl grey tea so why put it on the menu?...