Food: 3 star (see why down below) Service: 3 star (see why down below) Atmosphere: 2 star (see why down below)
Food: I ordered the pizza (as seen in the image), which was perfect, couldn’t have asked for a better pizza. Beautifully cooked, not too much cheese and the right amount of oil glazed over. However, the reason for the 3star is due to my partners Pie she had ordered (as seen in the image). She got half way through the pie and found a hair (also seen in image). Unfortunately, due to us being too polite we didn’t mention anything. The pie was left as is and didn’t eat any more.
Service: The service could have been better. We were greeted at the door with someone who I don’t think understood that much English (which obviously can’t be held against him). He mentioned you have to reserve a table if you want to sit in the front where every single waiter seems to linger. He took us to the table inside & had to wait roughly 8minutes before getting a menu. He then came with the menu, 5mins later took our order. My order was simple, however, when my partner asked for strongbow which was on the menu, he said they didn’t have any.
Atmosphere: Now the atmosphere is really based on preference. The music was very loud and couldn’t hear a single thing. That was on the inside of the restaurant, unsure of what it was like out front.
Overall the experience wasn’t the best. Although the pizza I had was cooked to perfection, I would advise the kitchen staff to wear proper hygienic gear that is required for a kitchen serving food to the public. If you do go, do try out their 4cheese pizza,...
Read moreWe couldn't wait to go to Gourmet after the renovation, as the food and service was always great. We have mostly been going to the one in Sliema as it was closer, but Buggiba had better trileche.I'm sorry to say but after the renovation this place sucks big time !!!!!!starting from the food we had Sharska which almost made us vomit. The fries served with it were burned and oily. The meat tasted terrible ewwwww, we didn't even get bread served with the pati as usual. The shopska came without spoon,like we have to eat it with our hands. The stuff very unprofessional they didn't even apologize after we mentioned that the food is terrible. The one waiter with the messy hair showed us thumbs up after we said we are not happy. SERIOUSLY?????After we ordered the check they brought us a wrong one, then again the one with wrong items. The two waiters seemed very lost and unprofessional. After long discussions they somehow managed to bring the correct check even without a simple I'm sorry. That's the end with this place never again. Also to add the French fries were oily and burned nothing like real Macedonian fries which I'm used to. Well the meat of you are used to eat it like rare from inside and burned from outside I cannot blame you for that.The only rude behavior there was your unprofessional staff. For the future I advise you to hire professional people and pay attention to guests needs and comments instead...
Read moreThe staff, or rather the waiter, didn’t deserve even one star — but zero. My husband and I came for lunch with our two young children (aged 2 and 5) while it was pouring rain outside. As we entered, the waiter asked if we had a reservation. We said no, and he just shrugged and told us we had to sit outside — even though the restaurant was visibly empty.
We sat outside under the awning, but the tables are right on the edge of the covered area, so our legs were getting wet from the rain. When I went to the restroom after about half an hour, the restaurant was still completely empty.
If the place had been busy, I would have understood, but leaving a family with small children outside in the rain while the inside is empty makes no sense at all.
Another waiter who served us later was very kind and polite, and the food was good — but such treatment of guests can’t be excused by good food. If it hadn’t been raining, we wouldn’t have stayed...
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