This place definitely has its pros and cons. On the plus side, the menu is extensive and the food is really good, including the desserts and portions are big. On the negative side, the service is slow, the food came out different as described on the menu and the owner acted like he cared but did nothing to rectify the situation. I ate here twice, once with a group of four people and once for take away. The first time, my husband and I ordered pizzas and our friends ordered fish sandwiches. Our friends were served first while my husband and I waited quite a long time for our pizzas to arrive. Our friends were half finished with their food by the time our pizzas arrived. When my vegetarian pizza came it did not have sun-dried tomatoes or artichokes, ingredients that were listed on the menu. It did have lots of spinach on top which was not listed on the menu. I asked the server why there were no sun-dried tomatoes or artichokes on my pizza. She went back to the kitchen and came out with a small bowl of artichokes. I asked about the sun-dried tomatoes and she said they were out. At this point, since our friends were already almost finished with their meal, I decided to just eat the pizza as it was even though it wasn’t what I ordered. At the end of our meal, after we had paid and were walking out the door, the owner asked how it was, and I told him what had happened with my pizza, failing to mention the fact that our friends order came out first while we had to wait. The owner went into the kitchen to discuss the matter with the kitchen staff. He then came out and told me that it often happens that if the kitchen doesn’t have certain ingredients, they just do what they feel is right without consulting him. He promised that the next time I came in, he would “take care of me.” We live virtually next-door to this restaurant so we went back a few weeks later and I reminded him about our first experience. He remembered me well. I told him that all I wanted was a pizza with sun-dried tomatoes and artichokes and nothing else and I asked him to make sure that there was plenty of those ingredients since I didn’t have those last time. When they brought our food out, I opened the box of the pizza and it did have a small amount of sun-dried tomatoes and artichokes, but it also had mushrooms and onions. I couldn’t believe my eyes. I spent many years as a restaurant manager and I have to say, I feel that the way this owner handled the situation was really bad and I felt like he really didn’t care at all! He acts super friendly and caring, but definitely seems oblivious to what is happening in his restaurant. We will...
Read moreTitle: A Slice of Heaven with an Unbeatable Ocean View!
Shade at La Fortuna is the ultimate hidden gem! From the moment I stepped foot into this place I knew I was in for a treat.
The pizza here is absolutely amazing, and I can't stop raving about it. Every bite was a delightful explosion of flavors, and I couldn't get enough. The crust was perfectly crispy, and the toppings were fresh and plentiful. I'm a pizza enthusiast, and I can confidently say that Shade's pizza ranks among the best I've ever had.
The ambiance of this place is another star in its crown. The moment you walk in, you're enveloped by a warm and inviting atmosphere. Great vibe! It's the kind of place where you can unwind with friends, take a date, or pop in after a surf.
But the true showstopper at Shade at La Fortuna is the unbeatable ocean view. With an open restaurant you get waves crashing against the shore, and a full ocean view; it is an experience like no other. It's the perfect backdrop to an already amazing dining experience. Whether you come for lunch or dinner, you'll be treated to breathtaking vistas that make every moment memorable.
And let's not forget the owner, Marcus, who is one of a kind. Super cool, interesting, and he truly knows hospitality. He adds a personal touch to the dining experience that sets Shade apart from the rest. His passion for great food and creating a welcoming atmosphere is evident in every aspect of this restaurant.
The service was also top-notch, with attentive staff who made sure our dining experience was exceptional from start to finish.
Shade at La Fortuna is a must-visit for anyone looking to indulge in incredible pizza, soak up a fantastic vibe, and enjoy an unbeatable ocean view. With Marcus at the helm, you can be sure that your visit will be an unforgettable one. I can't wait to return to this little slice of heaven...
Read moreI forgot to take a picture of my Sashimi Pizza! I was so hungry, couldn’t wait.
Views, unbeatable, atmosphere: as you make it. Made two Canadian friends, awesome for a change. Some American neighbors have been particularly unfriendly to a local Mexican American, seemed unfriendly, and rude to say the least. This is still Mexico even though we allow you to bring your attitude, please BE NICE, no need to be rude, specially while you are on your phone and the people around you are being polite, if you want privacy, GO TO YOUR ROOM, my friend was just showing me the view! You cannot just come here, buy some land and turn it into America, that is where you are running away from too! Just be freaking nice!!! 😉
Service: Locals, as good as it gets. They will cook everything from scratch, wood fire oven pizza, the real thing, it was spicy for me. But just pulled off the Serranos. Their salsa’s are very tasty.
Good Prosecco. Very good Apperol...
Read more