Xacalli Cocina Mexicana — Restaurant in Baja California

I am sure the food was good as my family finished their dishes, however, they screwed up badly my plate. The waiter was extremely helpful and polite but the kitchen messed up twice that morning. After we ordered, it was taking around 45 mins to get served, so I asked for an update and one of the waiters said they go by the comanda and that she was going to check and let me know. She stayed on the tables all the time and never went to check on our order. Finally the food arrived but not mine, later mine arrived. I had ordered Enchiladas potosinas no dairy because I am allergic so they served it with SOUR CREAM. I told ANOTHER waiter about it because ours looked busy with someone who looked like a supervisor. The waiter sent it back to try to correct it and I told him this time no extra guajillo because the first ones looked they pour a whole bucket on them. When they finally were able to served my food, my family had finished breakfast and they told me to ask the food to go. When it arrived, my enchiladas were not enchiladas but pale and tasteless tacos. They looked nothing like the picture.The place is very nice and pretty, parking limited, hostess polite and the rest of the staff as well. I know the restaurant industry is not an easy one, but what they served to me was unacceptable. It looks like they have a good team and I have the feeling they try but someone needs to work harder (the kitchen) I had to go home and cook myself a meal on Sunday morning (family time) Not trying that place ever. Good luck to them and I hope this review encourage their...

Food was bland, ordered huevos rancheros, eggs cooked soft, but arrived yolks hard. Plate presentation was beautiful, but food was barely warm. Price was slightly high for this type of food/place, but the inside of the restaurant was really beautiful. Service was excellent, prompt and polite. When I mentioned the overcooked eggs, he offered some options instead, but I was hungry, so I ate them cooked hard.

There was only one other table occupied; maybe if they concentrated on the taste of the food, they might get more customers...

Nothing much to return for; I...

Ok people you need to come here and fast and enjoy great ambiance and an extraordinary service and attention i think this is a distinctive quality of any place. food is tasty but spicy so be warned to make the best experience possible and the place has a parking garage next to it so you can feel safe i recommend early Saturday or Sunday to avoid...