This is not about the quality of service, but a fraudulent advertisement. They're promoting a chick n' go for 189 pesos but yet it is never available, which is a lie due to the fact that you can order it individually for 129 pesos under the name "chicken n share," which is the same bloody thing but single instead of the combo pack that is front and center being promoted but unavailable.
I have been asking for this ever since they promoted it but never had it and everyone I know has had the same experience but never had it either.
I'm only aware of this establishment. I cannot speak for other KFC establishments in other parts of Cancun.
Regardless, it is a false advertisement in this establishment, which is a crime, especially when you are actively promoting an item that is not available despite the fact that you have another item that is the same that is available that is more expensive.
As we are speaking about false advertisements, they also have this big box which is absurdly small. It is just another misleading attempt at a false advertisement. It doesn't seem that the advertisement authorities are putting them in check, be it the KFC Corporation or the...
Read morePésima atención al cliente, la chica que estaba de cajera tenía un cara de pocos amigos, entiendo que después de una jornada larga ya estes cansad@ pero hacerle caras al cliente no está bien, nos dió tiempo de 50min a 1hra cuando no tenían casi nada de clientes esperando, y en su pantalla tampoco tenían muchos servicios a domicilio, al entregarme la orden me la dieron incompleta por curiosidad quise abrir si venía todo lo que pedí y casualmente no, entonces nos acercamos a pedir lo que faltaba y claramente nos lo dieron pero si no nos hubiésemos percatado nuestra comida hubiera llegado incompleta cuando estamos pagando y no fueron $100. Pongan más atención en el servicio a clientes deja mucho que desear la actitud...
Read moreI had an awful experience in the A store at cancun . Extremely rude staff today 25 of September they didn’t want to take order from us no one tried to even speak English plus it was dirty and smelly . Never going an a...
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