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Kizen restaurante japonés
4.3
(163)
Probably the worst service I have ever had. We were a party of 6. We ordered shots, appetizers, entrees, wine, beer and a final round of shots.
I had to personally find the waiter 4 times because he disappeared. We had 2 at the end of the day, one I had to get and our original. It took an hour for just the appetizers to arrive. The bottle of wine we had to ask where it was for dinner. They ran out of Modelo, the wine we had as we wanted a second bottle and Ribeye. This from a wine bar steak house.
The food was okay, not great but the service was the worst. We walked past the entrance/exit where 6 employees were, 2 that served us and not one said goodnight.
We were considering dessert but with the time sitting there and waiting we said forget it.
Sorry never going back...
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Steaks – 4/5 Mid-to-low choice grade, decent but not premium. Lightly seasoned and grilled. I always ask for medium-rare, which usually works out, because its serve it on a hot skillet.
Salmon – 2/5 Dry and salty. Tried it once, wouldn’t do it again.
Drinks – 2/5 Tried the margarita, gin tonic, and naranjada, all came out watery and extremely sweet.
Service – 3/5 Sometimes really good, other times just okay. Depends on the day and who’s working. No real consistency.
Vibe & Setup – 4/5 Nice decor, looks good overall. But the chairs are uncomfortable, not great if you're planning to hang out for long.
Other Stuff No craft beer.
They run out of arrachera on Mondays and Tuesdays, which is super annoying if that’s what...
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We popped in for a cocktail. Ordered water with no ice, a carajillo, and a margarita on the rocks. Water came with ice (not a big deal), carajillo was delicious. However, the margarita came frappe which is sacrilege. It was also sickeningly sweet. Decided to replace (as in, buy a second drink) the marg with a martini which is easy and hard to mess up. They could not make a martini even with instructions on how to do it. Ice cold gin and they couldn't deliver. What kind of steak house can't...
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