Sushi Roll León Altacia — Restaurant in Guanajuato

Decent sushi with alright service. I was instantly greeted when I approached the restaurant and was seated promptly. The server quickly gave me a menu and took my order. I ordered the Sunset roll along with a XX beer. The beer was served quickly, but the sushi took a bit longer to arrive, even though there were few customers at the restaurant at the time. The sushi was presented well, but I noticed that at least two of the eight rolls were mostly rice with just the garnish on top, which was odd. While the sushi was decent, it felt like it needed a bit more protein on the rolls, for example. It took a bit longer to get acknowledged when I was ready to pay. Although the restaurant was calm, most of the employees seemed distracted, talking among themselves rather than focusing on providing...

Sushi roll used to be a good place to eat. The menu showcased a good balance of Japanese dishes including some original sushi rolls.

Over the past few times we have visited service has tanked. This last visit servers were outright rude with an elderly couple that sat just a few tables away from us.

The manager either had left the restaurant or wasn't at all interested in helping his staff resolve the most basic seating and service issues.

Very sorry to say we will not return. If you are looking for a Japanese place in South Leon you will most probably do better anywhere...

The service was ok, although the server got confused because she misunderstood the dish we ordered and when we tried to send it back she said the owners would make her pay for it since it was her mistake, so we ended up just paying so she wouldn’t be punished. I think it’s pretty messed up business practices and won’t be returning to a place that treats their employees this way. Food was not that good either, they didn’t have real soy sauce and most of the rolls were...