Went there for breakfast as this was the only close restaurant. Chili's service was horrible as we waited an eternity, yet the restaurant only had 5 or 6 tables with people, 3 to wait on tables, and others who serve. The highlight was the coffee as it was exceptiona, just too bad we have to wait forever and had to flag someone down to get a refill. After the coffee, everything really goes downhill. The chiliaquiles were a fake, nothing more than tortilla nachos. The eggs we ordered over easy were over hard for both myself and wife. When served, no tortillas and we had to flag and wait. For the meal I ordered the additonal extra, ham. But the ham never come and due to how long it takes, my breakfast would be cold if I waited or completely finished so I just pass. In the middle of breakfast they bring toast, but no butter or jelly which of course we had to flag and wait for. And when we flag someone down for our check, the ham was of course on the order In the end we pay the bill and get two blak pay holders back, one ours, one someone elses. No urgency by the staff to provide decent customer never mind exceptional customer service. One guy, not our server did try to take care of us when we flag hime down,but the waitress was the absolute worse. No matter what the circumstances, we will never go to Chili's again. This is not the first time for a bad Chili's experence for just average / belwo average food, but this was the worst and the last time. There competitors are so much better. I do not know how they stay in business!! The irony of this is that my wife from Mexcio and always remind me how good service in Mexcio than USA. This time she agree this is worst service anywhere --- Mexico or USA.