TEA PALACE — Restaurant in Nuevo León

I ordered dinner, I only got a serve of wasted time.

Disappointing customer service. I wouldn’t recommend at all. I attempted to place an order for dinner ( on site) and when I was offering my debit card to pay, the cashier, after inspecting my card, asked for the name of my bank. Odd, right? Who does that? During my almost 4 weeks of holidays in Monterrey, not a single person has rejected nor conditioned my purchase based exclusively on the origin of my card. “ It’s a VISA” I replied, “ I’ve got Mastercard too if that’s better”. The cashier went on and on, rambling a lengthy speech to justify why they wouldn’t take my cards. Not a language barrier, I am a native Spanish speaker. I’ve paid at shops big and small, I mean, everywhere with my foreign cards in Monterrey. Nobody asks, nobody, they just swipe and I sign. The cashier couldn’t give me an intelligent reason why they wouldn’t accept my cards other than “ This establishment only takes local cards”. I left. I felt a huge embarrassment, not for me, but for the Tea Palace for having a non-sensical policy that hurts their business more than anyone else. I went home and made a banging fried rice in half the time it took me to queue, order and try to understand what was happening. That’s their loss, I wouldn’t recommend my family and friends to eat at the Tea Palace. Consequently, I would NOT recommend it to you dear...

Encuentras el lugar luego de perderte 3-4 veces: es UNA VENTANA junto a un restaurante oriental!... Pero luego de esa sorpresa viene otra aún mejor. Los mejores tés de Monterrey. El que pidas es delicioso. Personalmente el matcha y el latte taro son mis favoritos, pero todos los que he probado son muy buenos. Millones de veces mejor que en cualquier cadena de coffe shops. Puedes agregarles lychi o bubbles de tapioca o algunos otros extras. El vaso cuesta entre $35 y $60. Definitivamente...

Hay fila pero porque es un buenísimo lugar para ir a comer🤌🏼 Las dos veces que he ido el servicio ha sido excelente, los dumplings son deliciosos y las bebidas sin duda no defraudan por su tamaño y sabor! Los precios me parecen super bien ($128 el paquete de 3 dumplings) y las bebidas van desde los $50 pesos. Probé el té de fresa y el Latte Fresa con tapioca y son deliciosos. Sin duda falta ir otra vez para probar los dumplings de carne porque los de verdura y pollo están...