Maiko Restaurante Japones — Restaurant in Quintana Roo

We went here twice and both times it was awesome.

The biggest compliment I can give is the staff. They're incredibly friendly, professional and come to your table in a timely manner. The hosting staff is also very friendly as soon as you walk in and provide a very consistent service.

The food was also delicious. I wouldn't rate this as a 5-star japanese place by any means, but if you're staying at the resort as an included meal, it's pretty damn good! We got the sushi rolls and gyoza which tasted great. Put it this way - it's much better than what you'd get at a buffet or made at home, but it won't compare to an authentic Japanese restaurant.

A few times I asked about the ramen. The servers tried to steer me against it but I went against their will and ordered it anyways. Out of everything on the menu, this was the only meal I didn't enjoy.

The music was hilarious and a bit confusing. It felt like we were either listening to a 60s black and white horror movie or attending a funeral where the deceised was a huge opera fan. Either way, wasn't Japanese!

Overall the things that matter we're covered. Clean restaurant, good food, great staff, timely service. Music...

Our recent visit to this restaurant was truly exceptional. From the moment we arrived, we were warmly greeted and treated to a phenomenal welcome drink that set the tone for the rest of our dining experience.

Our server Rigoberto was an absolute gem, providing us with excellent service and making us feel well taken care of throughout our meal.

We decided to try a sampling of all the starters, and we were blown away by the variety and quality of each dish; every single starter was a delight to the senses.

For our main course, we opted for the teppanyaki sizzling dish, which was simply outstanding. The dish was extremely generous with portions of perfectly cooked steak, chicken, shrimp, and vegetables, all topped off with crunchy cashews for added texture and flavor.

Overall, our experience at this restaurant was truly exceptional, thanks to the friendly service, delicious food, and wonderful ambiance. We highly recommend this restaurant to anyone looking for an unforgettable...

Terrible experience at this restaurant. We are staying at the Akumal resort and had bookings for many different restaurants around the resort. This was by far the worst one. Firstly, there were no staff at the entrance and it took 25 minutes for us to get seated. We sat down and got served our welcome cocktail only to be told shortly after that we need to leave and service is being refused to us. They said that we were being denied service as my son is 15 and is not allowed in Sian Ka'an. However, the Bahia principe resort considers anyone above 12 who is accompanied by someone who is 18+ as an adult. The restaurant also served my son alcohol with the welcome cocktail. As a paying customer I felt disrespected and feel the restaurant is disorganised. The staff and especially the manager Oscar was very unhelpful and would not acknowledge any of our...