Ixi'im Restaurant — Restaurant in Yucatán

Ixi’im restaurante del aclamado chef Jorge Vallejo, es un restaurante localizado dentro del complejo Chable Resort SPA ganador del Prix de Versailles en 2017, ahora Ixi’im fue catalogado como el restaurante más hermoso del mundo en 2018 con este galardón. El restaurante tiene un ambiente hermoso y acogedor es todo lo que puedes esperar de un restaurante de esta categoría, el servicio es de primera, el personal tiene amplio conocimiento de su menú y servicios, cuidan hasta el más mínimo detalle. Dentro del restaurante se exhibe la colección más grande del mundo de botellas de tequila, la cual fue certificada por los Record Guinness. La cocina y gastronomía de Ixi’im fue creada por el chef Jorge Vallejo, del restaurante Quintonil. Considerado uno de los mejores chefs de Mexico y su restaurante se encuentra en el top 50 mundial. Los platillos de Ixi’im evocan la gastronomía del sureste fusionando cada uno con su propio estilo, utilizando ingredientes frescos y de primera así como cosechados por ellos mismos, comer en Ixi’im es transportarte y sentirte en un mundo diferente. El postre es un platillo que no debe faltar ya que son extraordinarios. El menú es a la carta y cuentan con menú degustación, tienen su propio tequila y su propio vino, es un restaurante caro, aproximadamente $1500 pesos por persona, como mínimo. Pero vale mucho la pena si tienes la oportunidad de ir no lo pienses.

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Ixi'im restaurant of the acclaimed chef Jorge Vallejo, is a restaurant located within the Chable Resort SPA complex winner of the Prix de Versailles in 2017, now Ixi'im was ranked as the most beautiful restaurant in the world in 2018 with this award. The restaurant has a beautiful and cozy atmosphere is everything you can expect from a restaurant in this category, the service is first class, the staff has extensive knowledge of its menu and services, they take care of even the smallest detail. Inside the restaurant the world's largest collection of tequila bottles is exhibited, which was certified by the Guinness Record. The cuisine and gastronomy of Ixi'im was created by the chef Jorge Vallejo, from Quintonil restaurant. Considered one of the best chefs in Mexico and his restaurant is in the top 50 worldwide. The dishes of Ixi'im evoke the gastronomy of the south-east by fusing each one with its own style, using fresh and first-class ingredients as well as harvested by themselves, to eat in Ixi'im is to transport yourself and feel yourself in a different world. The dessert is a dish that should not be missed since they are extraordinary. The menu is à la carte and they have tasting menu, they have their own tequila and their own wine, it is an expensive restaurant, approximately $ 1500 pesos per person, at least. But it is very worth it if you have the opportunity to go do not think about it.

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Français

Ixi'im le chef acclamé restaurant de Jorge Vallejo est un restaurant situé dans le complexe Chable Resort SPA remporté le Prix de Versailles en 2017, maintenant Ixi'im a été répertorié comme le plus beau restaurant du monde en 2018 avec le prix. Le restaurant a une atmosphère magnifique et confortable est tout ce que vous pouvez attendre d'un restaurant de cette catégorie, le service est d'abord, le personnel a une connaissance approfondie de leur menu et les services, les soins dans les moindres détails. A l'intérieur du restaurant plus grand bouteilles de tequila du monde collection s'affiche, qui a été certifié par le record Guinness. La cuisine et la gastronomie Ixi'im a été créé par le chef Jorge Vallejo, restaurant amarante. Considéré comme l'un des meilleurs chefs au Mexique et son restaurant est dans le top 50 mondial. cymbales Ixi'im évoquent la cuisine du sud-est de fusionner chacun avec son propre style, en utilisant des ingrédients frais et haut et récoltés par eux-mêmes, mangent dans Ixi'im est de vous transporter et se sentir dans un monde différent. Le dessert est un plat à ne pas manquer car...

A Place Where Joy Goes to Die:

We were genuinely excited driving down the stunning private park that leads to the restaurant. The setting is breathtaking, and the attention to detail was impressive from the moment we arrived—our hostess awaited us in the car park, adding a touch of exclusivity that made us feel special.

Little did we know, she was less of a hostess and more of a polite escort ensuring we were ushered—firmly but gracefully—into the restaurant. It turns out that as non-hotel guests, that’s the only place we’re truly welcome.

In the name of “preserving the experience” for hotel guests, external visitors are restricted to the car park and the restaurant. That’s it. To be clear, the actual hotel area (including the pool and second restaurant) is well concealed behind walls and lush vegetation, which is completely understandable. What’s less understandable is that even the small grassy area in front of the restaurant—clearly visible from your table—is off-limits.

After spending three hours at the table, we attempted to take a short stroll to admire the surroundings, only to be gently but unmistakably redirected back to our car. The message was loud and clear: we were not welcome to enjoy the property beyond the confines of our table.

And it’s not as if the place was bustling—quite the opposite. The restaurant was eerily empty, devoid of energy, and not a single hotel guest was in sight. Now we understand why.

It’s a shame that such a beautifully designed place, with good (albeit pricey) food, chooses to treat external guests with such cold formality. It left us with a distinct sense of being unwelcome—unworthy, even.

A pity, really. The setting is exquisite, but the...

This was our second time eating at Ixi'im. We loved it the first time. This visit we were celebrating my mom's birthday with more of our family who were visiting from the states. About a month ago, we emailed the restaurant to explain to them both the occasion and the dietary restrictions of my aunt. We had several emails going back and forth giving details on what she can and cannot eat due to medical reasons. They said they fully understood and would prepare something special that she could enjoy. We got there yesterday and they had NO idea about the dietary restrictions that we had previously specified and they had no idea it was my mom's birthday. We had to go through the entire tasting menu, telling them yet again what wasn't ok for her to eat (which was a huge portion of the menu). They had nothing special prepared, as they said. When they began to serve the tasting menu for all 5 of us ($2500 pesos per person, $3900 for the wine pairing - which 2 of us got), the plates they put in front of my aunt were literally just the protein on a plate, or one puree that she could eat. They did not try to substitute ANYTHING. Just gave her basically empty plates with a couple bites of food. They decided to charge us FULL PRICE for her meal for the most pathetic, overcooked plates of food I've ever seen in my life. Absolutely no apology for completely dropping the ball on incorporating her dietary restrictions into the meal. There was also nothing special served for my mom for her birthday. I've never experienced such inconsiderate service from such an expensive restaurant. We ended up paying nearly 1000 USD (20,000 pesos). I used to recommend this place, I...