If you’re looking for a dining experience that combines the charm of being ignored with the thrill of being scolded, look no further than Malizia Mar in Monaco
We arrived at this establishment unsure if we wanted to stay. As we walked past the staff, they managed to completely ignore us – a skill that must have taken years to perfect. With no prices visible, we decided to pick up a menu ourselves. Big mistake.
Enter the manager, who greeted us with a cheerful "hello," to which we replied with a friendly "bonjour." Suddenly, his demeanor changed faster than you can say "sacre bleu!" He informed us, “Just so you know, in France, we say hello first, and it is not an open space; we do not grab.” Like he was man splaining us on how we should say hello.
With only two occupied tables, you’d think they’d be more eager to welcome customers. Instead, we were treated like naughty schoolchildren caught stealing croissants. We were then shown to a table, but the damage was done – we felt like we were back in detention.
After finishing our drinks, we waited for someone to ask if we wanted to pay. Despite making eye contact with several staff members, we were completely ignored. We even debated going up to the till, but feared another reprimand.
As someone who works in hospitality, I can confidently say this is not how you treat guests. After this bizarre experience, we read the reviews and found that others had suffered similar fates. It seems the rude manager is a recurring character in this tragic comedy.
If you enjoy being ignored and scolded, this is the place for you. Otherwise, I suggest finding a restaurant where customers are treated with the respect...
Read moreThis is definitely the worst place I ve been in Monte Carlo. The food isn t that great but the worst thing about it is the service. When we got there, the tables were all empty by the way, a waiter came and practically harraced us as to what we were doing there. As if there was anything else to do there other than eat at lunchtime when we arrived. He was very inpolite and he talked in a very rude manner to us. We almost left, which we should have done as things got even worse. After we ordered the food (for 6 people) we got a little paper bag with 4 little slices of bread in it. When we asked for more we got another bag just like that. When we asked for even more since clearly it was given by the piece, a waiter, maybe 19 years old started laughing at us and mocking us with his colleagues. Never in my life have I or my friends been treated this way. Stay away from this place if you wish to have a pleasant lunch or dinner and not being mocked by teenagers who think not only that making fun of customers and people in general is allowed but also something to be encouraged. The worst experience. Frankly this place with the employees it has, should not be allowed...
Read moreJe ne suis pas une adepte des avis mais trop c’est trop !!!! J’ai mangé à plusieurs reprises au Malizia Mar et dans l’ensemble satisfaite, j’ai donc été agréablement surprise lorsque mon fils et son épouse ont choisi cet établissement pour leur « vin d’honneur ». Ils avaient convenu avec Mr Fabrice Ramirez, exploitant du restaurant, une prestation pour 120 personnes. Finalement, nous nous sommes retrouvés affamés. En effet, la quantité d’amuses bouches servis était très insuffisante : 25 assiettes (et non pas plateaux) alors que d’après leurs échanges, une « quantité suffisante » (déterminée par le professionnel) devait être proposée pour ce nombre défini à l’avance. Calcul fait par rapport au prix payé, l’assiette est estimée à 100 EUR ( pour de la nourriture industrielle) !!!!! Lorsque j’ai fait remarquer que certaines tables n’avaient pas été servies, le gérant m’a simplement répondu que la quantité prévue était atteinte (sans me proposer d’en fournir davantage malgré le fait que nous en manquions clairement). De plus, les convives ont dû payer certaines boissons (bières) pourtant incluses en théorie dans le montant convenu. Conclusion, imaginez la honte qu’ont pu ressentir les mariés et moi-même envers les invités avec de telles prestations. Lorsque j’ai fait part de mes doléances à Mr Ramirez, il avait l’air très étonné. Deux solutions, soit il insulte mon intelligence, soit il est coutumier de ce genre de négociation, ce qui prouve son réel manque de professionnalisme. La mariée a également fait part de sa déception à l’intéressé, qui lui a proposé en dédommagement de leur offrir un massage/repas…. J’ai l’impression que Mr Ramirez est persuadé que tout passe avec des embrassades et une tape dans le dos. A-t-il conscience qu’il a déçu de potentiels futurs clients ? Heureusement pour les mariés, la suite des noces a été très positive. Je ne recommande donc pas cet établissement, qui mise tout sur son emplacement et non pas sur la qualité des prestations fournies, pourtant essentielles pour...
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