Casino Café de Paris — Local services in Monaco

If you haven't been here it is a must-have place to visit, but my experience with this place has quite mixed feelings.

We (6 of us) as tourists were there for a quick visit in the early afternoon to drink some coffee and eat crêpes suzette.

The covid checking was surprisingly fast and the lady who was in charge of it was really helpful and kind.

On the other hand, the waiter wasn't that kindful. He did his job properly but didn't make the impression that we are welcomed as much as the local people.

We took our place outside which was pleasing due to the sun and the outer part of this place was pretty fine. Nothing extra special but definitely pleasurable.

The crêpes suzette was pretty good, but a bit pricy for its size but due to the fact that this place is located in one of the most famous areas in the city, we were expecting something like this.

On the other hand, the latte macchiato that I have ordered was a bit disappointing. I was expecting some delicious coffee with some kind (or basic) latte art, but they served it in plain glass with a plastic straw. The straw bothered me not just because it was made of plastic (which is not quite a thoughtful and responsible decision) but due to the fact that the coffee was pretty hot and the plastic is not that kind of material which can be stored in such an environment, the straw was "melted" (deformed) after a couple of minutes. I drink coffee daily. Usually, I make them for myself, only a few times I go to some coffee bars to drink some more proper, but this coffee here was not just as usual as the one that I do for myself in my dizzy mornings but maybe a bit worse. Or wasn't worse, but I was expecting much more of a taste experience. Also, based on my experience, we can get simple latte art in most of the places that are much-much less famous. Knowing that having a proper and nicely prepared coffee is not a big expectation made me a bit disappointed.

In the end, before our leave, we went to the toilet. On our way there we were able to check the inner part of the place which was more than astonishing. It was simply amazing. The decorations, the feeling, and a lot of light (where a decent amount come from natural sources) made the inner section way more quality than the outer section even if that one is also very nice.

Sadly the toilet also gave us some bitter pills. The overall quality was amazing because everything was made of nice and shiny stuff and everything was undeniably clean which is perfect for a place like this. On the other hand, the faucet was really complicated to use because the sensitivity of the motion sensor that triggers the faucet to give water was really low, which made the handwashing a real struggle. Not to mention that only one of the three existing faucets was working but there was no warning sign or anything to make us not try on the wrong place.

My overall experience regarding this place was a simple 'OK' and I think I am not a picky person, but if one is having much higher expectations for such a place like this is understandable.

I don't tell that I won't come back, not just because making decisions on one experience is a foolish thing but they have a lot more to discover but sadly my first encounter with this place was not as good as one...

Had reservations there for 6:15pm. We went were seated upstairs patio, sun was blazing down and there were multiple empty tables inside and on other patio terrace, I requested to seat us on shaded area but they kept saying there were no other tables available. Guest host then came the second host then the third and no one cared one bit and just were rude and careless. I got sun burn on my neck and arms on left side for sitting there for over an hour. I repeatedly asked them to move us but they would just get busy doing other stuff or kept saying there were no other tables. Now comes the food service, I had to ask three times for ice water before it was provided. I spent 350 euro and probably the worst quality food, the only thing good was drinks. No one finished the food, it was not tasty, from the name of restaurant and establishment under Monte Carlo it was a complete let down and not deserving of the price, I think subway is more quality food than this place. We came from California and was really looking forward to it as it was 50th bday celebration but left extremely disappointed and unsatisfied and unhappy, they didn’t even bother to bring a cake or dessert to mark the celebration. Iv been to lot of fine dining restaurants and this place is worst, save your money go eat at anywhere else Monoco has tons of options, just the night before we were in Cannes at Medusa now I call that a tasty food and show experience and top notch quality of service. If I’m spending $1 or 5k on evening, it better have the best people to make you feel welcome and cared for, service industry requires a special type of people, not the rude service staff, if there was way for me give them zero stars I would give them minus zero stars. As a business owner I travel to lot of places and running an organization we teach our employees that it’s people first and sales second. I would never ever recommend this place forget about coming back. What I will do is let all of my friends and family know from US, Europe, Middle-east never ever visit here or stay with Mo te Carlo...

Hi, yesterday, May 18, I was relaxing with my friends in this restaurant, we drank a glass each (I took a nigroni), the girls were drinking prosecco, I needed to leave early, I went to the bar, paid for my cocktail with a card, took the check and left the bar to my friends' table. I left the check on the table so that the girls would have proof that I paid for my cocktail, and then some kind of surrealism began. The bar worker came up and, attention, just threw away my check! Then he started to accuse my friends that I "ran to the bar and drank more cocktails" and that they should pay for them! For some reason, he decided that in a bar where cocktails are made for at least 15 minutes, I managed to drink too much in 2 and run away;) I sent my friends a statement from my bank account (it's good that you can't just throw it away lol), my friends asked to show the recordings from the cameras, which they were refused. I am simply shocked by such "service" from such a famous place. The evening was ruined and it can't be fixed. I am writing this review for future clients of the establishment: be careful, keep the receipts and know that if you are a foreigner, they will try to cheat you like a fool. That's all for me, "thank you" for...