Caffe Bene — Restaurant in Ulaanbaatar

Poor Wifi Experience at the End of the Month

I recently visited Cafe Bene and had a disappointing experience with their wifi service. Before placing my order, I specifically inquired about the functionality of their wifi, as I intended to work on my laptop. The cashier assured me that the wifi was working fine.

However, after receiving my drink and attempting to connect to the internet, I realized that there was no wifi available. When I approached the cashier again and expressed my concern, I was told that it was the end of the month and the data usage must have been exhausted.

This explanation left me unsatisfied, as it seems unacceptable for a business, especially a coffee shop that promotes itself as a conducive space for work, to run out of data at the end of the month. It's crucial for customers to rely on a consistent wifi connection, especially if they plan to spend time working or studying at the establishment.

If you are someone who depends on a reliable internet connection, I would advise against visiting Cafe Bene at the end of the month. This incident has left me questioning the reliability of their services, and I believe it's important for potential customers to be aware of this issue.

Overall, the lack of transparency regarding their wifi limitations and the inconvenience it caused make me hesitant to recommend this coffee shop to others, especially those who require a dependable internet connection for...

I love the way you make your coffee, but I was very disappointed and honestly pissed off when one of your employees called me rude. I don’t understand in what way I acted rude, because I know I didn’t. I never showed that kind of behavior, and it was unfair to accuse me of it. This wasn’t the first unpleasant experience either. One time, I simply asked for some extra napkins, but the girl with long hair at the counter acted like she didn’t hear me and just walked away. I even saw her roll her eyes. I decided to ignore it then, thinking maybe she wasn’t feeling well, but now it feels like a pattern of arrogance and disrespect. Please train your employees to be polite, respectful, and professional with customers. Rolling eyes, ignoring requests, and calling customers names are not acceptable. Also, I can’t help but feel like this place is not very foreigner-friendly, which is very disappointing. Overall, my experience in your shop was traumatizing. I truly hope you take this complaint seriously and make changes so that other customers don’t go...

This place was kind of comfortable for studying, but it is a bit crowdy. The locals are making loud noises, which makes the atmosphere bit bad. Even though it wasn't that good environment, their coffee was great and food was tasty except for the ice cream. Their ice cream is expensive and doesn't tasted that good. About the service, they were nice and know what to do. For people who wants to study somewhere comfortable while you are having good coffee, I would recommend but don't forget...