Gangnam Koreaanse BBQ — Restaurant in Ede

Extremely bad service, there is only one table (us) eating the entire night, but they serve very slow and close the kitchen without notifying us, so we ended up with not finishing eating and forced to pay extra with buying the drinks (salty dishes). This is definitely one time visit, will never return there for eating. The owner is asking us if we want to pay with cash, not transparent with everything. I definitely will not recommend the restaurant to anyone!! Let op, if you want a bad dining experience, feel free to try it there.

Respond to the restaurant reply: Unbelievable lying about the fact. FIRST, according to the rule of RIVM, we don't need to wear a mask inside the building. and you didn't mention anything about wearing a mask! Now you start with making the lie. SECOND, I did not yell at anyone! Don't you feel guilty when you make a lie about it? I officially notify you to remove the posting about accusing me as an endanger of someone. This is a very strong statement and destroy my personal reputation! Posting defamatory comments which is to announce publicly untrue facts about the customers is illegal! If you keep doing this, I will go through my consumer legal lawyer and make this a case! In the Netherlands , we have this legal affair insurance to protect us as a vulnerable consumer! If you do care of your employee's health, why you accept cash? Cash can be an agent for virus spread, right?! You are contradicting with your...

Very bad dining experience!! Serving very slowly and closing our ordering without notification, tricks to earn extra money!!! I definitely do not recommend this restaurant!!!

I admit that we did not wear face masks when we went to your bar (no sign), but why didn't you raise your concerns with us directly and immediately? You said that your employee's health is your top priority, but when you thought our actions endanger your staff, you didn't take any appropriate actions (tell us to wear a face mask or keep a distance of 1.5 meters). On the contrary, you stopped our order after one hour without any explanation. Is this how you protect your employees?? Sounds too fake, right??

You did not resolve our complaint about slow service. I see many other customers post the same complaints. You always talk about serving fresh food. Shouldn't it be hiring more employees (I know it costs money, so you do not want to do that), or to be honest, do not promise that customers can order 4 rounds (according to my experience, this is rather a trick that attracts customers. In the end, you know that in many cases it can not be achieved). Your response of keeping saying that you serve fresh food is just a smart way to advertise your restaurant under a negative review, not to solve...

Don’t ruin your lovely night by choosing Gangnam. Don’t go there if You are hungry You have no patience for sitting from 45mins to 1hour and the food is not on your table. You want to enjoy such a nice Korean BBQ with good friends/family.

The restaurant is far below normal serving standard. We showed up at 6pm with excitement that we would have a lovely dinner. However, we ended up leaving at 6:50’ because there was nothing on our table except 1 bow of salad, 3 small cups of dipping saus, 2 drinks. Nobody bothered to come and said sorry for “super late service”. The restaurant offered 2,5 hour for all you can eat but you would spend the first hour for drinking and looking at empty table or seeing other people coming and picking up their order (which restaurant received more profit than serving all you can eat service).

I understand the short staff problem but explain why the restaurant keeps receiving customers (just to full-fill the restaurant spots). I can count at least another 15 customers coming for takeaway food in 45 mins. How about other 20 customers in the restaurant? They also want to have food.

Once again: don’t go there....