The Geffense Plas — Restaurant in Oss

Dear Strand Tien Team,

I’d like to share our recent experience, which left us quite disappointed and feeling unwelcome during our visit most especially because our parents are regulars who come in every week and sometimes several times.

My wife and I with our parents arrived and asked for a table outside. A staff member looked at us briefly from a distance but then walked past us to take another guest’s order without a word, leaving us waiting awkwardly. Eventually, she returned to attend to us.

We were given a table near the beach, which had a “reserved” sign on it, but we were told we could sit there. We appreciated this, especially as we mentioned we’d only be staying for about an hour. However, as the sun became too hot, we asked another waiter if we could move to a shaded spot. That waitress kindly helped us relocate, and we moved our elderly father in law who has difficulty walking to the new table.

Shortly after settling in, the same waitress who welcomed us returned and told us we couldn’t sit there because it was reserved for other guests arriving “now.” We were asked to move again, with no attempt to offer a solution or compromise not even a suggestion of where to sit like figure it out yourself. We ended up sitting inside, and to our surprise, the table we were told was reserved remained unoccupied for the rest of our stay.

When it came time to pay, we shared our disappointment with the waitress, highlighting how the situation could’ve been handled with more care. Her only response was that it was busy and the tables were reserved. But from the beginning, we had already been seated at a “reserved” table, and we had been clear we were not staying long. No acknowledgement of the poor hospitality , no apology nothing.

Throughout the experience, we felt there was a lack of basic hospitality, flexibility, or any real effort to make us feel welcome. We hope this feedback is taken seriously, as it’s the service that ultimately shapes the guest experience, not just the view or...

The location and food is excellent. We ordered a variety of things, both for adults and kids, and all agreed that the quality of food was great.

The service was friendly but slow. This may have just been the busiest time, but we had hungry 5 year olds and a 30+ minute wait after ordering was a bit too much.

The other minus point was the beach and recreation access; this is not connected to the restaurant and you have to go out and around to go in. It also closes up at 1800 most days. So good for early visits, but around dinner time it gets harder, especially for younger children.

All in all, I would recommend this place for adults, parents with older kids (8+), and people with patience. The food is well worth the wait, and in any other situation would probably not be an issue. The service was friendly and available. Just don't expect a terass with easy access to the beach...

We had a lovely evening at Strand Tien. The venue is lovely, the styling is really nice. A warm and cozy place. We had a 5-course meal, each course was prepared with care. The plating was lovely, high quality with some errors here and there (in terms of equal plating portions, and some spots, but its not michelin, hence lovely). Also in terms of flavour. The place has great potential, the pricing was not bad either. (Especially via social deal). The service was also good. They also accommodate any dietary wishes/needs. The courses followed up really (surprisingly) fast, was really nice. Overall highly...