I wanted to share my experience for a long time. I was also expecting that some improvements would have been done, but after several years of experiencing the same issues, I think it is time to share.
My review is about the service quality of the drive thru. In general, the service is very slow, regardless of how busy the place is. When ordering, I explicitly ask for a particular piece, which I normally don't get.
It is also a common practice to swap things of your order or miss things. When arriving home, it is not nice to realise that your order is wrong when you have kids, and they refuse to have something they didn't ask for (I think the kids have a point)
Lastly, I don't think this issue is a priority for them as I haven't seen a change for a long time.
Important to notice, other KFC don't have this problem, so I wonder if this location has been actually audited by the franchise on a...
Read moreI am a regular costumer of kfc in a week 2 or 3 time i will eat kfc it was very good food are delicious and service are good so far but i was shocked to read other reviews because most of time when i was there people are very aggressive with kfc workers but they always apologise this kfc is very busy kfc and there was less workers but they do best I didn’t have any friend there it is my personal opinion I appreciate all the workers they have good Patience normaly i feel some surinami or arabic and black peoples are laying they sad we didn’t get these things but I will seen there they give them if we are learn all reviews you can see 0 present of dutch people complaining because they didn’t laying most of outsiders people they are laying and they didn’t have any patience best of...
Read more!!! AVOID if you can. !!! Better go to KFC Den Hoorn, if it's on your way or Wateringen. This used to be one of my favorite spot KFC, but now adays and observing for the last couple of months, this is going down hill. Aside from super slow service you might also get an incomplete order...So DO check your take-away before leaving. Not only that you'll loose your appetite along with your patience but also end up eating more upset and regret why did you even bother buying here. Perhaps, if they'll add more staff esp during peak hours and weekends, there's a chance they could rebound from all the negative reviews. Pity because this KFC sits in a very position along the highway, which easily accessible...
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