I think this branch ( Marconiplein KFC) has the worst service among all the KFC branches in the Netherlands. There are some people in this branch who misbehave with everyone, I have faced + seen this behavior for 4 days now. No system is maintained in this branch, if there are a little more clients, you have to wait for a long time, the food is ready on the shelf but there is no one to pack it!!! How can a ONE person serve so many clients?? Management should keep atlist 2 people for indoor client service. 1 person will only service all types of outdoor delivery like Uber, thuisbezorgd Today I saw a woman who was serving indoor clients and kept the delivery men on the waiting list for a long time, after which the riders got bored and canceled the order and left. Meanwhile, the indoor client is waiting for a long time because the woman is not able to manage the pressure of 2 sides alone. At one point she says to a rider that I don't know when I will service you because I am working alone. I don't know how to run a...
Read moreIf someone commits a major sin then going to collect food from this branch is the major sin. The service of most people in this branch is very slow. Their usage is also very bad. Some people in this branch have very bad behavior with special Uber delivery riders. They don't think Uber riders are human. When a rider goes to collect food, if they ask how long they will have to wait, they don't think it is necessary to give an answer. Some people almost say, cut the order and go away. They are very slow to provide service. No one is willing to do the work on his own responsibility. Their main purpose is to pass the time. The management should turn off taking food orders through Uber at this branch. Because no one in this branch is good with the deliverymen. This is the branch owner's loss, people will not order on Uber this branch. This does not matter to the staff here because they are getting their time pass money. At least the KFC brand value should be respected, it is not in the mind...
Read moreI experienced very unexpected behaviour from the guy Arjun work in KFC Marconiplein, Rotterdam. After i finished my food i went to him with the glass to get back my money then he ask me for the receipt and i told him that i throw it to the dustbin with all the waste food papers . I asked him why do you need the receipt even though i have the glass, he replied your are uber eats delivery guy that's why ( I work for uber eats) it felt so mean to me then i show him my payment from my bank account then he give me the receipt for the glass. I kept waiting to see if he asking other people as well for receipt to get back their money for glass but he didn’t asked anyone then i...
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