The Wayward Pigeon — Restaurant in Hamilton

I recently had the misfortune of dining at The Wayward Pigeon, and I must say, it was a truly disappointing experience from start to finish. From the moment I walked in, it was clear that this establishment lacks even the most basic understanding of customer service.

The staff's attitude was appalling. Not a single smile or warm greeting was offered upon entry. Instead, I was met with indifference and a distinct feeling that I was an inconvenience. As if that weren't bad enough, the level of rudeness only escalated as the evening went on. It's as if the staff had a collective mission to make patrons feel unwelcome.

But the worst part of the evening was undoubtedly the food. I struggle to find the words to describe just how awful it was. The dishes were not only lacking in flavor but seemed to be prepared with a complete disregard for quality. The presentation was lackluster, and the taste was nothing short of repulsive. It was as if they took the cheapest ingredients they could find and haphazardly slapped them together without any consideration for taste or culinary finesse.

One would assume that a place that charges the prices they do would at least provide a decent dining experience, but sadly, that was not the case. To top it all off, when I tried to express my dissatisfaction to the server, they brushed me off and offered no apology or attempt to rectify the situation. It was clear that they couldn't care less about the opinions or concerns of their customers.

In conclusion, my visit to The Wayward Pigeon was an absolute disaster. From the horrendous attitude of the staff to the abysmal quality of the food, I cannot find a single redeeming quality about this establishment. I strongly advise anyone considering dining here to save their money and their time. There are far better options available where you can actually enjoy a pleasant meal and be treated with the respect you deserve as a...

Where to start?

Service: Poor After waiting at least 15mins to be served after being seated, we started thinking we had been forgotten about in the courtyard. Being served by a guy who needs to learn the basics of customer service... What to do: Smile, hold the door open for customers (when you only have menus in your hand) so the door doesn't close on them, smile, don't tell customers that some of their order was mucked up in the kitchen, use common sense and oh yeah...Smile! What no to do: the opposite to all of the above. A friendly "How was your meal?" or "Have a great day!" after settling bill would have been nice but didn't even get that. When your friends comes in, don't forget about the rest of us. We're paying customers too!

Food: Average Came out without cutlery (as we were sitting in courtyard). Waited for about 5mins thinking they were bringing it with our other dish but had to go inside to ask before our food went cold. Suggestion for poached eggs. Before putting on toast, please make sure water is fully drained as our toast went soggy with all the water you could see just on top of the eggs. This may have also been the result of no cutlery to be able to get into it before the toast went soggy.

Overall: Not so great of a time After our first visit to Wayward Pigeon, we won't be in a hurry to come back. We heard mix reviews about it and wanted to try ourselves but left highly disappointed. We could have come on an off day with some of the staff working yesterday but really that's...

The Wayward Pigeon, embraced by the entire Hamilton Wanderers community, stands out as a beacon of exceptional dining and camaraderie. This restaurant/pub has become a cherished hub not only for its spectacular ambiance but also for the consistently high quality of its cuisine and the genuinely welcoming service.

From the moment you step into The Wayward Pigeon, you're enveloped in a vibrant atmosphere that effortlessly blends warmth and conviviality. The community spirit is palpable, making it a favored gathering spot for locals and Wanderers alike.

The menu is a culinary journey, offering a diverse range of dishes that cater to various palates. Whether indulging in pub classics or savoring innovative culinary creations, the commitment to quality ingredients and meticulous preparation shines through. The food at The Wayward Pigeon is more than a meal; it's a testament to their dedication to culinary excellence.

What truly sets this establishment apart is the attentive and friendly service. The staff's genuine enthusiasm and familiarity with the regulars make every visit feel like a homecoming. The Wayward Pigeon isn't just a place to eat; it's a community anchor where the blend of fantastic food, inviting ambiance, and genuine hospitality creates an experience that resonates far beyond the dining table. For the Hamilton Wanderers community, The Wayward Pigeon is more than a restaurant; it's a cherished...