Beyti’s Turkish Cafe — Restaurant in Kawerau District

Not happy with the service or the food tonight. My son purchased the kebab box ( mixed for extra dollar) and found the chips are hard to chew and taste odd, the meal cost $10.50. I purchased the large rice meal for $14.50 being mixed it came to $15.50 but was charged $16.00. I had asked for a drink to be added to my sons meal and then found when I went to pick up and pay we didn't have a drink which I was then told I need to pay for because even though I ordered it on the phone its not included because people change their mind hmmm okay. I just want what I ordered .. So then I used my card again. Then find their selection of 3 types of fizzy all have caffeine. I asked for a non caffeine drink and they said mountain dew, ahh that has caffeine, pepsi... that has caffeine too, the no sugar one umm yeah that has caffeine as well! The guy their argued that it didn't and i showed him so he suggested i pay another $1.50 to get a different one. No thanks! I think their could be at least one non caffeine drink available for $1.50 and when you order it, it should be included in the one price. I went their tonight spent $26.50. I am not flush and every dollar is accounted for so when I go to treat myself and son for something healthy for dinner and spend $26.50 I expect it to taste alright but the rice was dry and I did not enjoy it. In fact I've sat here writing this while I should be enjoying my meal. So unless the price of my meal has gone up.. I also got...

I LOVE traditional Turkish flat bread (Durum) but sadly I was served my kebab in an average supermarket bought tortilla wrap (which is more Mexican cuisine?) Being pregnant with cravings for that bread that makes a kebab a kebab? , and getting what I got, went home highly disappointed..😔 thought customers ought to know before sharing my disappointment.. it's a GREAT atmosphere with great staff, so pls try live up to your Turkish name and make proper flat bread and kebabs.. or call them wraps instead. thanks guys.

Edit. Responsive to compliments but...

Went there tonight with my parent's. I had a falafel kebab with can of Pepsi, my dad had a lamb kebab and my stepmum had chicken with salad and fries. Everything was fresh and yummo. Next time I go I might ask for extra meat. The staff are very friendly and clear the tables fast the place is clean and its warm inside with these cold nights. Looking forward to trying something new. Wish they did...