Domino's Pizza Gore — Restaurant in Southland

About the WORST Domino's Pizza outlet in New Zealand, possibly ever. On Tuesday ninth November I decided to treat myself and called in early evening to Gore Dominos, was told it would take 30 mins, only one young man working (left on his own, as Mgr or others not present) discovered that walk in customers are favoured the least, after eventually taking my order, it got to 3 mins in oven then next it dropped to 14 mins being prepared, mentioned the discrepancy and was told 'it was the system'. Eventually the pizzas arrived at the counter just over an hour later, no apology or explanation. I spoke with many locals & others, some who just drove off without their food, it was horrendous chaos (obvious that the Mgr did little work and clearly not bothered). Later I recd a missive supposedly from 'Diana at Customer Services' (though after last night, assume it a scam), with an apology and offered a 'voucher' for some complimentary pizza (unexpected and appreciated - thought mentioned attached, was not actually sent). Last night I decided I would avail myself of this voucher and drive the 40 mins into Gore to use the voucher, in advance I phoned explaining the circumstance, voucher number, my name and suggested they speak with 'Diana' at Customer Services, so they would know and have things ready to take an order. When I arrived I was spoken to by this sullen female, who indicated they were not bothered (incl Byron Mgr) and that the voucher number was wrong and were not interested in any way... I was left frustrated, angry and upset at having driven an hour and a half (return trip) for NOTHING. There were about 10 staff behind the counter, only about 3 doing anything. Obviously Domino's Pizza Gore & Mgr, do not GIVE a stuff about their service or any visiting customer, As for 'Diana at Customer Services' seem a Domino Scam to make...

Pizzas not what ordered , got home to find BBQ sauce all over my pizza after being told no sauce , wasn't thin base as requested, after being charged $1 extra for the crispy base , they should have given a discount for the thickness of the crispy base , I've had pringle chips that were thicker . when I rang up about it I was told they would remake it for and I could pick it up , I told them they should deliver it , their reply was that it was to expensive to do that and I would have to pick it up. So due to their stuff up I have to use my feul , Service is not adequate, severely lacking to be honest, not some where I will ever frequent again, and definitely not RECOMMENDED to anyone , and as for the 1 star rating I have given you , it's the lowest rating available, minus 10 is...

i’m actually throughly disgusted, i found worms or pre mature maggots in my pizza, i had already eaten most of the pizza before noticing, when i took it back to the restaurant, immediately when we walked in the door two girls started side eyeing each other and raising their eyebrows before any word was even spoken about it, then whispered to each other in a judging manner, then i showed the worms i basically got a nonchalant “oh that’s not good” when asked if they still had the supply that contained the worms they said they don’t because they go through it so fast so who knows who else ate these bugs, we weren’t offered any compensations or vouchers and ontop of that we were told we would be contacted or updated but never got any contact at all. should’ve taken it directly to NZ...