Restaurante Xin Tian Di ( Hotel Crowne Plaza ) — Restaurant in Managua

My wife and I are staying at the Crowne Plaza next door and decided to have our dinner at Xin Tian Di for the sake of the convenience. I read about half a dozen mixed reviews prior to coming, so I didn't know what to expect. But we just returned and it was good.

It's a Chinese restaurant in Latin America, and as someone who has about 5 and a half years living in and traveling around Latin America, that fact has to be considered, because the vast majority of Chinese restaurants throughout Latin America are bland and not worth repeat patronage. So overall, compared to most Chinese place is in Latin America, the food at this places was actually pretty good.

I should also note that the waiter we had was professional, prompt and courteous, which was good to set the right tone.

We had spring rolls and fried wantons, both of which were actually very good. We split a large plate of Kung Pao, which wasn't great, but again, by Latin American standards, was rather flavorful. I think Kung Pao is a good dish to judge a Chinese restaurant by, and to be sure, if this were in the US or Canada, I'd deduct a star, but it's good enough and I'd...

Ordered the sweet and sour chicken. It was not freshly made, half of it was cold. When I asked them to heat it up they microwaved it so it was no longer crispy and was soggy and chewy. Very disappointing experience. When I told them they made no effort to rectify the situation or offer a discount. Gave two stars because the flavor of the dish was good, the rice was good and the lemon ice tea was good. Expensive price for low...

Siempre habia tenido buenas experiencias en XIan TIan Di. El tres de mayo de 2025, me presente en el local, nadie me recibio, asi que tome la primera mesa de mi eleccion. Para esperar a mi acompañante, instantes despues se presente un mesero practicamente a quitarme de la mesa, diciendo que era una mesa con capacidad mas grande que dos personas. No mr dierln a escoger simplemente me nombraron los numeros de las dos mesas en la que me podian localizar. Les di la idea de quitarle dos sillas a la mesa. Tomando en cuenta que estaba vacio. A lo que contestaron de mala gana, es que los sabados se llena. Les comente que el ojala me guste el sitio en donde me ubiquen por que si no comentare la experiencia en google. A lo que respondio es eleccion suya. Su lenguaje corporal decia que no le importaba mi falta de satisfaccion. Le pedi que me ubicara el gerente a lo que dijo soy el subgerente. La clasica de servicio al cliente. Muy mala atencion, mucha mala educacion por parte de mesero, si es verdad que esta persona es el subgerente. Espero que el gerente lea esta reseña y tome cartas en el asunto,por que con ese tipo de atencion pronto los viralizan. Estoy anuente a que me contacten y dejarles saber la mala experiencia con lujo...