Peppes Pizza — Restaurant in Elverum

Unfortunately our todays early lunch was terrible. We were the first guest today (info for menager: 11:02 o'clock 19th March 2024) we ordered American pizza dought but insted we got a pizza that was flat, but we didn't want to make a big deal about it. Much worst was that we found black hair in our pizza (we are both blond) after telling that to the waiter she said that the chef is wearing a hat and it's impossible that it's his. Waiter didn't offer anything, we asked for the discount, we get -20% which is a joke. Unfortunately she is not treating guests serious. When we come back for the bill, she was speaking with us with mouth full of food. On the photos you can see both, "American Pizza dough" and the hair...

Dette var en ekstremt skuffende opplevelse. Vi fikk menyen og beskjed om «kommer snart», men ble sittende i 25 minutter uten at noen tok bestillingen vår. Flere ganger fikk vi øyekontakt med en servitør og ga tydelige hint om at vi var klare – men vi ble totalt oversett.

Til slutt kom den samme servitøren tilbake, hentet tallerkener fra disken rett ved oss, så oss igjen – og ignorerte oss nok en gang. På det tidspunktet reiste vi oss og gikk.

Dette er rett og slett uakseptabelt. 25 minutter uten å bli sett eller betjent på en restaurant er langt under standard. Det virket som personalet var uerfarne og lite interesserte i kundene. Dette frister absolutt ikke til gjentakelse før dere får orden på servicen. Var omtrent ingen gjester...

The pizza took half an hour and was undercooked, but otherwise OK. The waiter was rude. Did not take the pizza trays or plates off the table before serving the dessert and taking payment in cash was obviously a huge...