McDonald's Grimstad — Restaurant in Grimstad

We ordered by app. While we were waiting we saw many disturbing things. Incorrect order served in drive through. Cheeseburger smacked out of hand of a packer, resulting by landing on the ground. These are merely small mistakes, it happens. When it was our turn to collect the order they apparently didn't have frappucino. Ok, fine no big deal. We got a small milkshake instead... But then the magic happened. Incomplete order, our little one didn't get her juice and we didn't get enough fries. Fine, we went back and fixed that. Then we smelled the fries. It was smelling like TOILET. That's enough we said. My boyfriend stormed in asking for explanations. All they said is that they don't smell, that they are fresh and they cannot offer us anything else. Ridiculous service. Wouldn't...

Awful service, I was supposed to get my burger served on my table. After waiting more than 20 minutes I realized that it would never come and had to go take it myself at the counter. They told me they had a bug but I dont believe them. I am convinced that they did not want to serve me on my table because I ordered only a small burger. Instead of enjoying my experience there I left very angry because I lost my time and got no compensation for it. Moreover I am not only playing for the food, I am playing for...

The cashier refused to give me gluten free bread on a cheese burger with truffles… very strange since I’ve had this in multiple other restaurants.

We also switched the fries for apples with my daughters happy meal. But as we picked up the happy meal the gift for my child wasn’t included. We then asked why this wasn’t included, and we were told that if you choose apples instead of fries you don’t get a gift....