The food tastes good. The milkshake is the best in town. But they have 2 big issues at this location. Almost every time I change my order with something extra, I don't get the extra. Even though I've payed for it. It's OK when I eat in because than I can have them fix it. But it's super annoying when doing take away. This has happened about 4 times now. It shouldn't be this difficult following a note! As for the atmosphere, I love the music and the design. I'm rating the atmosphere lower than it's worth so the average star count doesn't get too high. I will review this rating when I find their issues have been resolved, for good. I will know this because I have to go back 2 times a month because of my daughter who loves this place.
EDIT: The place have become much cleaner and you also now get the add-ons you order! So as far as I see the staff is doing their job.
Would love for them to get something with more taste tho... Everything on the menu is suuuuper Nordic, meaning really bland and boring. I find it weird that MAX is not using these times oppurtunities with so many people leaving McD and BK because of their American ties, to market something internationally tasty, and not just the same scared...
Read moreThis place used to be a really nice when it first came out. The food was good, the place was clean, and it was just genuinely nice. It's so disappointing to come here now, especially comparing the ones in Oslo (which are extremely good). The grilled chicken burgers are slimy yet somehow burnt at the same time, and their crispy chicken burgers get dryer and crunchier every time I come here. The burgers are so bad that I've started hesitating finish them, even if I'm still hungry. The sodas (coke especially) are extremely watered down, the place is messy the majority of the time, and a lot of the ordering screens don't work. The menu options have gotten worse as well, and I miss when they'd have avocados as extra topping. It's really upsetting since I love the Max Burger in Oslo, but here it really just makes the business look extremely bad.
The only positive thing I have to say is that the onion rings are really good still, please don't mess up...
Read moreI'd normally call this chain better than the competition, but good gods this place is a tragedy Half the tables appeared to be dirty, the shared bathroom sink didn't have soap, the hand drying in the handicap bathroom was as powerful as a sleepy yawn, and the ketchup dispenser was either empty or broken with a dozen dirty ketchup cups lying around.
Also, still far from impressed with the burgers. I've had worse, which is the only reason I'm not giving it a 1.
This was my second chance at this place, maybe a year since last time, and if anything it's somehow gotten worse. I was so excited to get a MAX in Kristiansand, the ones in Sweden were all great and the one in Oslo pretty damn good, but somehow this one is just... Awful.
You're better off avoiding it. Sørlandssenteret is not very far off, there's far better...
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