The Long Pool Cabana مطعم — Restaurant in Muscat

Yesterday for the first time we had a very bad experience with Chedi normally it's one of the best whenever we have been there before.

We visited for tea and sandwich and were seated by pool cabana area however we felt very racist behavior.

We were waiting for our order even after 7 but others were given water and warm bread to begin with - nothing to us.. even our order came late and wasn't upto the mark as usually chedi food is great. The moroccan tea was not good at all and was served in French press.. Of the whole order only the fries were good.

Please let me clarify none of the other guests were fasting. Also the place was practically empty and we were just enjoying the ambience but service came and cleared our plates with the final bill indirectly asking us to leave.

Even when we had ordered sheesha from huqqa (outsourced) service; that also wasn't at par.

Left us with an unusually bitter experience especially when we came...

While my overall evaluation of The Chedi hotel is 5 stars, this place, which they dare to call restaurant, is considerably below their standard. First of all, maybe due to the particular position nearby the long pool, everything (table, chairs, floor) was completely wet, and humidity was quite annoying. Food was not bad, but clients are obliged to eat it in an almost complete darkness, therefore I had to use my telephone light to see what I was eating. Furthermore, the tables are low, not suitable for serving a lunch or dinner but just useful if you put a drink on them. And they don't serve fingerfood but dishes to be eaten using fork and knife. I had to eat bent on my belly, in a very inconfondibile and vomit giving position. Prices, for such a torture, are simply crazy. Maybe my evaluation would have been less severe, if they had told me it was a wine bar and not...

Outstanding service and personnel. I’m allergic to shrimps and thought I was having a small allergic reaction (spoiler: it was mosquito bites), but every single staff member was incredibly helpful and accommodating. The chef, manager, waiters - everyone is the essence of hospitality. Have to mention that food was also great. Keep it up. And good luck to Ahmed to...