Kababjees Fried Chicken Jinnah Avenue — Restaurant in Karachi Division

READ IT COMPLETE PLEASE !!! I had high hopes for Kababjees Fried Chicken, especially after hearing some decent things about them. However, after multiple orders from the Jinnah Avenue branch, I can confidently say this place is a disaster.

Every single time I've ordered, the delivery takes an agonizing 1.5 to 2 hours. When the food finally arrives, it’s not just late; it’s ice cold—even the sauces! It’s unacceptable that a so called fried chicken giant can’t manage to serve food at the proper temperature. On top of that, the order is poorly packed, with items not filled properly. It feels like they don't even care about customer satisfaction.

I’ve raised my concerns about their unprofessional service twice, and each time, I was told that the head office would get back to me. When the branch manager finally called, I repeated my complaints, and he assured me they would investigate the matter. Guess what? I had to wait two days for a response! That’s not how you handle customer complaints; it’s just a blatant disregard for customer service.

To sum it up, I cannot recommend this branch to anyone. The management, the staff, and the overall service are unprofessional, irresponsible, and immature. Kababjees Fried Chicken desperately needs to improve in every aspect. For now, they seem to be riding on the coattails of the KFC boycott, but that won't last long if they continue down this path. Save your time and money;...

This restaurant is by far the best restaurant in Karachi for Pakistani cuisine and for fresh, simple, delicious ingredients without an overload of masala. Pricing is also reasonable. Perfect place to bring anyone visiting from abroad, and that has been the case since its beginning. Whenever I visit its comforting to my stomach, and I do not have to worry about spoiling my vacation.

This time we ordered garlic mayo roll, butter handi, chicken malai boti, pasta and chicken karahi. Each dish was excellent, malai boti was soft and flavorful without too much masala, karahi was simple (compared to others available in Karachi - the multiple choices at Kolachi come to mind) like traditional karahi should be as it has simple ingredients. Chicken was mostly white meat which was appreciated making the quality of the ingredients obvious. Chicken makhni handi had just the right amount of masala, not overloaded like other places where there is barely any meat and mostly gravy. We also had plenty of lemon juice. An awesome meal!

I will be coming back...

I want to share my honest reveiw here, I ordered kababjees fried chicken online from their website, and they delivered me through this branch. First, it got delivered to me late, which took more time than stated. It took 90 mins, and then all the things were soggy, and burgers were messed up and scrambled. Even fries were not in their actual place, and their burgers had rotten letus it was so smelly i needed to throw it away. I complained to their branch, and their rider called me and told me that we would deliver you a new freshly made order and they failed to do that also i called them 3 to 4 times and they were like sir rider is busy etc if you order next time we will specially take care of it, never ordering again from kababjees fried chicken very...