Bruno's Restaurant — Restaurant in Baguio

Food taste was so so but the serving size is good. Everything would've been fine except for two things: (1) they take too long before getting orders - this is an issue because we are a large group. So if you don't take our orders right away, the wait time becomes longer; and (2) incomplete serving. The set was supposed to come with drinks but we're already done eating and we had to beg someone to give us the included drinks which was eventually given albeit with a heavy heart - at least thats what it seemed. No one ever pays attention to the diners on board. The servers were either outside talking to each other or inside the kitchen - both with the intention of being unavailable when needed. That's bad customer service. With the price in relation to taste, serving size and service - I DO NOT RECOMMEND...

Our family really enjoyed the food, and the portion sizes offer great value.

However, we encountered a significant issue with our order of Sinigang na Salmon Head, as part of the plastic wrapping was still attached to the fish. This oversight is unacceptable in the food and beverage industry, and it nearly caused a serious incident with our little cousin.

Also, when we ordered take-out Bulalo, we found that the majority of the meal's volume consisted of beef bone, which is clearly visible in the images. It’s obvious that the quality of take-out orders is being compromised.

This practice is unacceptable and will drive away loyal customers if...

My family had been a patron of this establishment for years until we suffered from food poisoning. The culprit was their sisig. 6 members of my family including me had diarrhea after eating. Only one member of my family was safe since she ordered a different set of food. This review is not to destroy the good reputation of the establishment instead a precaution that food has its freshness duration especially meat. A more strict compliance to food preparation standard will help a lot. I still recommend this place for delicious and reasonably priced food. Our food poisoning case may be isolated and other customers may need...