Chowking Bauang receives a three-star rating due to several notable issues, despite its generally enjoyable dining experience. The restaurant offers a variety of flavorful dishes that many customers appreciate, such as the Pork Siomai Chao Fan with Egg. The ambiance is typically pleasant, and the staff is usually friendly and accommodating.
However, there are significant areas needing improvement. On one visit, the Pork Siomai Chao Fan with Egg arrived without the promised siomai, and a Sprite order was mistakenly served as Coke. Such errors can be disappointing, especially when expectations are not met. Additionally, the cleanliness of the restroom (CR) leaves much to be desired. It was found to be unclean, and there was no toilet paper available, which detracts from the overall dining experience.
While the food quality and taste remain commendable, improvements in service accuracy and restroom maintenance are necessary to ensure a consistently satisfying experience. Chowking Bauang still provides a good dining option, but addressing these issues would significantly enhance customer...
Read moreWent with a big group of people. Although the food was okay, the lady who was taking orders is not very accommodating, didn't smile and was rushing me while I was ordering and forgot certain items. So I had to order them again the second time, which is a bit of a nuisance. She didn't even repeat the order to me to make sure that it was correct. That alone made a wrong impression and made the experience unpleasant. It was quite humid on the upstairs dining room, felt like the air condition wasn't fully on. There was not enough chairs and tables so we had to wait for one to be available. We also had to wait a long time for our food to be served. Definitely will not be...
Read moreyou made the pandemic convinient for you not for the customer, your dinning is 1 floor up, why would you make your custome claim thier food at the first floor🤦..atleast deliver the food upstait..you designed your store like this not the customers wish..for people who have a hard time climbing stairs, avoid this...
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