McDonald's — Restaurant in Bohol

Poor customer service. While we were ordering at the Kiosk, all the tables on the ground floor are occupied. We (7 pax) then proceeded to the 2nd level. My nephews and kids got seated on a vacant table. There were also some people on the other tables waiting for their order. Since it took a very long time for our order, I went outside the building to buy bottled water. When I returned, there was already a baricade on the stairs. I was confronted by two of their crews that the 2nd floor is no longer allowed access since they already cleaned up the area. I reasoned out that my kids are waiting there. There were seven of us and there are no vacant tables in the ground level. And besides, there was no baricade when we got there in the first place. Asa man diay mi ninjo palingkuron? Pag chur oi! This is not the first time I experienced poor customer service...

We came twice last year, both of the times there was half of our order missing (when we eventually received it)and 1 time we waited for 30minutes and had to ask what was taking so long and then they just replied that some of the items we ordered were out of stock, so that’s why the order wasn’t being prepared… Now we passed by here this year and said ‘let’s give them 1 more chance…’ Sadly that chance was not needed since we drove of with our meal, having asked if the spoons for our sundaes were inside, they insisted they were… well guess what.. they freaking weren’t 😂 went back inside to ask for the spoons to then afterwards come to the realization that all of our sauce was also missing.

This is the worst mcdonalds i have ever visited, might just be the one filled with the most incompetent people the Philippines...

McDonald's has always been my second fav in terms of fast food but, this branch is succccchhhh a turn OFF! The food takes so long to arrive and sometimes, the order isn't even complete. There are lots of employees but most of them are lazy! You'll have to call and call and call and call them before they entertain you even when there are only few customers. Some even roll their eyes when a customer asks a SINGLE question! Isn't that supposed to be basic moral?😤 And lastly, I heard the security asking a girl bunch of questions that eventually made the girl uncomfortable. What kind of "security" is that? Won't even open the door for new customers because the guard is too busy chit-chatting with others.

I love McDonald's but this branch...