Jollibee Liana's Parañaque — Restaurant in Parañaque

Honestly, I had a really disappointing experience at this branch. The place was super unhygienic there were so many flies everywhere, which is a big turn-off especially for a food establishment. I personally requested a thigh part from the manager, but she gave me a breast part instead, and it was so small it looked like those fried chicken pieces you see being sold on the street. The portion sizes were ridiculously small, definitely not worth the price.

Their Spicy Chicken was another letdown. Instead of being properly marinated, they just sprinkled spicy powder on top, and it didn’t even reach the meat it wasn’t spicy at all on the inside. The chicken itself seemed like it was from the day before, super dry and tasted like it had been re-cooked.

Some of the staff were also really rude and clearly lacked basic customer service etiquette. And to top it all off, the place was extremely hot inside. It felt like there was no air-conditioning at all. We were already waiting for a long time for our order, and then we had to sit in that heat? What kind of experience is that?

Definitely not coming back to this branch...

Right off the bat, the service crew was not jolly or happy to serve me unlike other jollibee branches across Parañaque. After I got served, I picked up my food rather, as I was picking up utensils, their heated utensil was not hot, then I got served COLD food. The rice and steak was not even warm, It was cold and their comfort room was not available for a while. As for the atmosphere, it was very, VERY dull. The interior lacked designs that is attractive compared to the previous designs when I was younger. My food also took like 20 minutes just for a simple burger-steak, jolly spaghetti (I wouldn't even call it jolly) and a coke float. Overall, the dullness and mundane of the atmosphere was not what you would expect from a jollibee fast food restaurant. For a well branded fast food restaurant, this experience is very bad for the reputation of...

Waited more than an hour for my food and it ended up being sloppy. No follow up from complaints neither. Worst branch ever! COLD FOOD, NO UTENSILS, TUMAPON PA YUNG SPAGHETTI....