RARJAP SUSHI HOUSE Pasig Branch — Restaurant in Pasig

I ordered via grab, the driver told me that nobody was manning the gadget they use for grab so they didnt know that i placed an order until the rider arrived. I waited half an hour for them to prepare my order, it was taking too long so i tried to ask for a followup, the driver then told me that the store told him that they gave my order to someone else before he arrived. which apparently was the stupidest thing i heard tonight, how come they could give my order to someone else when they didnt even know that i ordered until the rider arrived? I canceled the order because the option became available due to the super long wait, mind you i ordered sashimi and sushi, nothing needs to be cooked yet they were taking too long. if they really did another order before mind couldnt that mean that they had some ingredients at least prepared already? after i canceled they called me and wanted me to "reorder" because they thought grab canceled the order, newsflash! I canceled that order. I explained to ate about my frustration, and her response was "can you reorder" basically asking me again to reorder, not even understanding their mishap and showed no remorse about their lack of professionalism.

Here's what's even weirder, they have two different shops on grab with two different names, and yet they couldnt man both...

Ordered online ramen and this name popped out since it is within our area.. we usually pass by this resto and thought it was just a simple jap resto...found that it had high ratings and ordered their ramen, wagyu bento, chicken katsudon and salmon fillet... all were tasty and did not disappoint... my wifey liked the katsudon and my son the ramen.the wagyu for me was ok as it had only 5 small pieces but sides were plenty so price for the item i think is justifiable..overall they have an extensive menu but focused more on...

We enjoy the ambiance, good for groups eat out, the food is delicious and worth the price, the service was...