Jollibee — Restaurant in Quezon City

Update: 25Dec2019: I went in there hoping to get breakfast last Dec 21, 4am. They were not serving breakfast yet. Not even just coffee.

Update: 28Sep2019: I ordered longganiza breakfast set with brewed coffee. The fried rice was like dry porridge (or tuyong lugaw).

Update 06Apr2019: jollibee pancakes are know to be thin and airy. What makes it worse is that it's served not hot here in this branch. Not even warm enough to melt the butter. Disappointing.

Update 16Feb2019: Still no coffee this AM. Changed rating to one star.

Update 09Feb2019: No coffee this AM! No re-order point?

Update 26Jan2019: the fried chicken in chickenjoy value meal has become smaller.

I had breakfast there at around 10am today --- longganisa value meal with brewed coffee, peach mango pie, and double cheese fries.

The longanisa was tasty, but it and the fried rice were not even warm. The coffee was warm, not hot. The peach mango pie was burst and the content was noticeably fewer. The double cheese fries was not the same as the promo pictures in terms of how much melted cheese was drizzled.

Interior and design is clean and promotes as much privacy as can be provided; dividers and posts were made to blend in with interiors. However, the glass walls were noticeably dirty; makes me wonder how clean and sanitized their kitchen is. In fact, I saw a fly in the dining area.

Nonethless, the servers are cheerful, pleasant and...

Service has been consistently slow. Even for drive thru customers, they’re asked to wait for 10-15 mins to get orders ready even for the usual sets and supposedly short orders. It’s very common that they’ve put a permanent waiting area for drive-thru customers. Might help to put a notice up if there’s a waiting time in drive thru because that’s the primary reason for that service - in and out quickly!

Today, they said I need to wait 10 mins. I waited 16. And they even forgot to include one item, which I just realized after I was about to leave. We have to go inside the store to tell them. Don’t understand the level of...

Location is just good. They have ample parking for customer but small turning radius inside. So if you are driving SUV or pick up, just be careful when maneuvering. Also you can still park in the outside, they have parking lot just a block away from the store. You can ask guard for help- they're nice by the way. Food is good but it took me 45 mins and me and my family already consumed our meal before we got our change. That's what I dislike. Because provably if you forget your change, say bye bye...