KFC — Restaurant in Santa Rosa

Bad customer service. Asks you to solve your problem on your own (FoodPanda related concern, rider did not push through picking up my order and I called the KFC branch. Only explained the situation but did not initiate solutions. When I asked for solutions, the suggestion was that I be the one to resolve the driver issue with customer services of FoodPanda). Basically, gutom na kayo, kayo pa mag aayos ng problema.

I eventually got my cold food 3 hrs later (I was the one who solved & requested a new rider to FoodPanda). In exchange, the branch gave me 2 extra gravies for the stress - which I think is not enough to compensate the stress and hunger of the people waiting.

Al rider of FoodPanda in the Balibago area is...

We had a terrible experience with this KFC branch. We ordered a bucket of 8 pcs of chicken, but they only delivered 6 pcs. We tried calling the store, but no one answered, so we had to go there in person to return the bucket. It was a major inconvenience to have to visit the store after ordering online. The manager didn't even offer any compensation for...

The only question we have , is this KFC finish? Only little tables with 2 chairs 🤣😂 How families will eat here? We hope this will soon change ! The staff is very friendly. The food like expected = KFC Quality....we liked...