Jollibee — Restaurant in Zamboanga del Norte

Jollibee has been my favorite and my priority preference amongst these kinds of fast food chains. I dislike their other group of food chains and McDonald's - not gonna spend my money on bland and soggy foods. This branch in Dipolog has always been my itinerary when I arrive and depart from the city. But, amongst all of the branches I've visited, this has been the most disappointing and infuriating branch.

The management has failed to put "Sold-Out" stickers on their unavailable items in the menu. I can't believe it took them 20 minutes to say to me that their Burger Steak was unavailable. Many customers who ordered after me were getting their meals first, and they prioritized drive-thru customers. And it happened on the breakfast period of the day. What more if it went all throughout the day?

In summary, it is a great and convenient place with a bad service. This won't be my last visit because I really love the food in Jollibee. I just hope that they'll improve...

It's the worst Jollibee branch in Dipolog. The only good thing about it is the location. I don't know what's wrong with their crew but they always get our takeouts wrong. The reason we're doing takeouts is we're in a hurry. Now when we get to where we're supposed to be, we check the food, and there's always something missing. But the receipt says the item should be there. They billed you for it. In the most recent incident, I ordered an 8-piece burger steak, the family pan, but when I got home, it only had 6 pieces in it. It would've been okay if it was just close from our house but I'm from Dapitan. Also, while waiting, I didn't notice someone was sweeping the floor. He just swept right under me and brushed my shoes with the grimy broom. Was he mute or something that he couldn't be bothered to inform...

I have edited my previous review because I realized that this issue is not an isolated case. Recently, I had an experience where I ordered a bucket of 8 pieces of chicken, but they only gave me 6 pieces. A colleague of mine also had a similar experience with their burger order. This has happened to my wife before as well. Initially, I couldn't believe it, but now that I have experienced it myself, I strongly advise anyone using the drive-thru to double-check their order before leaving. Unfortunately, I didn't have the opportunity to complain about my missing pieces as I discovered the mistake only when I reached home, which was about 20km away from...