Lagoa ò Mar — Restaurant in Santiago do Cacém

Tl;dr the service isn’t phenomenal but the burgers are out of this world!

The location is gorgeous, so picturesque. The staff were fine but not amazing - we stood for the best part of ten minutes choosing from the large menu on the wall, all decided on the Preggo, then got to the counter and ordered “5 x preggo” and the guy just said “no. No preggo. This is the menu” and handed us 2 very sticky/dirty printed menus - why didn’t they put them on the wall over the huge menu?! Anyway, we ordered burgers and went to sit down. No mention of a long wait, but after 40 minutes we went back to ask how long it would be and were told “it’s coming” and at that point were given the fresh juices we had ordered. After a further 15 minutes our food was finally ready. Oh boy was it worth the wait - the “bbq” burgers were incredible. Hands down the best burger I’ve ever eaten, perfect balance of flavours, super succulent. Just amazing. We ordered a side of chips which was a really generous helping. The fresh pineapple and fresh orange juice were both great.

The seating is not very comfortable and the tables are wobbly/not level but you’ll forget about that the moment you take a bite out...

Should have trusted my instincts about this place but had a very hungry family and there were no other options open (Monday). We ordered 2x falafel wraps, these were 13.90 each, they just had salad, and one tiny piece of horrible falafel in each wrap. Bass, which looked like it was last week's catch. A meatball wrap which was cold and has left me feeling weird. Chips are passable. 2 lemonades, which were just lemon juice in water, I had to get my own sugar and they were still left untouched by the kids. And they forgot two of our drinks but tried to charge for them.

When I questioned all of the above, especially the falafel, I was told that was 'normal and the same for everyone'. I've eaten falafel at a lot of different places and this was absolutely shameful!!!

All of this cost us 75 euros and I was not given any discount after raising my concerns.

To run a business like this is absolutely disgusting! That's the only polite word I can think of that describes this place. !!! AVOID AT ALL COSTS !!! I wish someone had left an honest review of this place. Do better people, have some pride...

what an absolutely horrible experience, dont come here. I’m a local and thought I’d grab a bite after the beach. Big mistake. We ordered 5 things: 2 burgers, 2 fries, hummus, and chicken skewers. What showed up? One fry, both burgers, and the hummus. No skewers. We asked about the missing fry and got it at the end of the meal after god knows how long. Still no sign of the skewers. My dad and I even started betting on whether the guy forgot them. When we asked, the waiter said they were “in the oven.” and proceeded to write something down.. hm. First of all, they’re grilled. we now have an inside joke about it. then we asked again, still “2 minutes.” Five minutes later, another guy: “2 minutes.” Meanwhile, everyone else was done eating. My dad’s second beer? Never came. Finally my skewers came and they were the worst thing i had ever tasted. And the server delivered them while going “meep meep meep” like a damn fire truck. Overpriced and awful. Avoid...