express my appreciation for the delicious food at your restaurant. I have been a loyal customer for some time, and the taste of your dishes always brings me back. However, I regret to inform you that I have experienced some significant issues with the professionalism of your staff during my visits. Dammam road yermuk branch
On multiple occasions, I have encountered difficulties with the cashiers who appear to be unprofessional and inattentive. They seem to be frustrated and lack focus when dealing with customers, often looking at their mobile phones instead of attending to their duties. Furthermore, I have observed instances where one cashier is unable to handle my order and refers me to another colleague, who in turn redirects me to a third cashier. This lack of coordination and customer service is deeply concerning.
It is disheartening to see such a decline in the quality of service, especially when the food remains as exceptional as ever. As a dedicated patron of your establishment, I hope that this issue can be addressed promptly to ensure that other customers do not encounter similar frustrations. I believe that addressing these concerns will ultimately benefit the reputation and success of your restaurant.
I would appreciate the opportunity to discuss this matter further and provide any additional feedback to help improve the customer experience at your...
Read moreMama Noura: A Riyadh Foodie's Delight
I recently had the pleasure of dining at Mama Noura, and it was an absolute treat! The mix appetizer was a delightful start, showcasing a perfect blend of flavors and textures. The charcoal chicken, while delicious, did take a bit longer than expected. However, the wait was well worth it for the juicy and flavorful meat.
But the real star of the show was the shawarma – hands down the best in Riyadh! It was packed with flavor and perfectly cooked. The pomegranate and cocktail juices were also refreshing and a great way to complement the meal.
If you're a foodie in Riyadh, Mama Noura is a must-try. It's a place where you can enjoy authentic flavors and...
Read moreThis place offers a unique dining experience. You'll first place your order, then head to different stations to pick up your food. The chicken was excellent, but the other meats weren't quite as good. Unfortunately, we were expecting beef meat and it was lamb. They offer a variety of delicious fruit-infused waters, with the guava being a particular highlight. They also have a dedicated family area upstairs, which provides more privacy for families with young children. While I might personally prefer the family area to be on the ground floor, I understand the benefit of offering a quieter space upstairs. Overall a good experience visiting by first...
Read more