It's quite sad that their service falls below that of even like a bad hawker. My short experience there made me blacklist the place - I went during the offpeak hour, and having had cabbed from town to Sentosa with a late packed lunch that somehow came without utensils, I approached them as they were the only place open at One 15 Marina to just get one plastic fork to eat my late lunch with.
The first guy was friendly enough, and said another staff would get it. That staff then came out to say that because I didn't buy my food from them, he will not give me a single disposable cutlery to eat with.
It's pretty much a sad joke that a fancy spot where huge yachts are docked (I was to board one later) would stoop to this kind of meanness. Any hawker or food court would have just taken it into their stride to provide the person with a plastic fork or spoon upon request - what does it cost a business? 5 cents? It was not as if there was anything else in that area - and perhaps they knew that and decided to be selfishly...
Read moreAbsolutely wonderful service and food. Had purchased the breakfast package while staying in the hotel. Not very crowded since it is on a weekday.
Royston explained where all the different foods and drinks are located and was very attentive, offering to take the plates I was holding to the table while my husband and I were taking food from the buffet spread.
The other stuffs were very friendly and approachable as well, making us feel very welcome.
The buffet had most of the staple breakfast foods like hashbrown, omelette, dim sum, crossiant and porridges. The selection is not super extensive but they do it very well
View of the dock in the morning is nice, air conditioned seats as well as patio seats if you would like to bask in the...
Read moreWent for the alacarte breakfast there and the service of the staff was so bad. We were served by an Indian staff. He didn't smile or greet us and he was so impatient when taking our orders. We followed the menu and made our orders on the order form. And he told us that a normal person would be full by eating just the egg set with 4 sides. What do u mean by a normal person? Are you saying that we're not "normal" since we added on some cereal and fruits? It's not like we didn't pay for the meal. We purposely booked the room with breakfast so we could enjoy. But the service of the restaurant staff is just disappointing. In addition, instead of pushing the door open, he kicked the door open....
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