Burger King Bory Mall — Restaurant in Bratislava

My best BK experience I have had EVER. The Quality of everything is excellent. The toilets (Of the Bory Mall) are very clean and good smelling. You can decide whether you want to use paper towels or the hand dryer. The staff of the Burger King is amazing. They speak English well and are very cheerful and their customers are treated like kings. The food was amazing as well; everything was piping hot and very fresh + good tasting. This Bk also offers free refills and the best thing about that is that they have PEPSI. They also have free WiFi. This Bk joint can't be compared to any Bk I have been to. The people working there were smiling and the food was a 100 times better...

This is the BEST burgerking I've been to so far. Super friendly staff! Fries: so fresh, potato taste - perfect👍🏻! And the buns were moist and soft as well as the meat patty, really recommend the Angus XT burger. I've never had such a soft, kind of creamy, patty. And there is a free refill - the best is: they have PEPSI♡ It was the best BK experience I had compared to Germany and Austria. Actually we went to another BK that day in Austria and after this experience in Bratislava this was such a disappointment. I actually felt like only going to Slovakias BK in the future. It...

Moja dnešná skúsenosť 23.10.2021 cca o 20:00h. ma donútila napísať túto recenziu po XY prešľapoch, ktoré som toleroval, pretože nikdy to nebolo "až tak hrozné". Objednal som si tovar cca za 20€ (Texas double whooper menu so strednými hranolkami, long chillicheese burger, chillicheese hranolky, cibulove krúžky a 2 curry deepy). Číslo poradového lístku som mal 25. Po 15tich minútach čakania som sa opýtal personálu, či náhodou na mňa nezabudli, pretože vydávali už zákazníka s poradovým číslom 30 a ja som ani len na obrazovke nesvietil. Samozrejme, ze áno, moju objednávku preskočili. Začal tam zrazu chaos, pretože moju objednávku začali riešiť dvaja ľudia naraz. Asi po ďalších 10minútach bolo vyhlásené moje číslo a dostal som svoju vystátu objednávku so slovami personálu "ospravedlňujeme sa Vám za čakanie, miesto stredných hranoliek Vam davame veľké ako ospravedlnenie"... hovorím si ok, aspoň pekne gesto spravili... Keď som prišiel domov som ostal v nemom úžase (pri prevzatí som si zabalené jedlo nekontroloval- moja chyba, ale nepočítal som, ze by mi niečo nezabalili, ked na mňa zabudli a robili to dvaja ľudia), pretože po rozbalení som zistil, ze mi tam chýba long chillicheese burger a tiez cibulove krúžky. Teda tovar asi za 6-7€. Pokiaľ by to spravili šoike, tak sa na pokute nedoplatia. Preto každému odporúčam si skontrolovať za každým objednané jedlo, ktoré Vam bude BK baliť zo sebou. A BK odporúčam brať väčšie nároky na zamestnancov a zmeniť systém obsluhy a zobrať si príklad z McDonald's. Tam aj napriek menej chutnemu jedlu to fičí na milión % a za 25rokov, co som ich navštevoval, som nezažil z ich strany...