KFC Abbotsford — Restaurant in Eastern Cape

Dear KFC Abbotsford Team,

I am writing to express my heartfelt appreciation for the outstanding customer service I received from Awonke during my recent visit to your Abbotsford branch. Her exceptional service and warm demeanor made my dining experience truly memorable.

Awonke's friendly and attentive nature immediately put me at ease, and her excellent communication skills ensured that my order was taken accurately and promptly. What truly stood out, however, was her dedication to providing top-notch service despite being busy with other customers. She took the time to attentively clean the tables, ensuring that the dining area was welcoming and comfortable for all patrons.

Awonke's commitment to excellence is truly commendable, and I believe she is an asset to your team. Please extend my sincerest gratitude to her for making my visit so enjoyable.

Thank you for fostering a culture of exceptional customer service at KFC Abbotsford. I will certainly be back, and I will be sure to request Awonke's table!

Best...

Wrong orders first it was on Monday the 21st of July 2025 where I bought a breakie just the wrap only and what do I get a breakie wrap only plus the meal but I couldn't turn it back coz i was already late at work and I was like ohk ill let it pass,more food for me as much as that inconvenienced my budget but the 2nd time just pissed me off to pay for something and yet I dont get,I go there again on Wednesday at about 6:48 I drive in I order the same breakie wrap only that I like and a juice they ask me do I want hash brown then iam like yes,get my meal drove off,and to my surprise hashbrown is not there but I paid for it and then I was like nah this is very dissapointmenting now like it...

Definitely one of my better stops at a KFC, staff friendly, and very professional as well as clean and neat, easy self help services as well as staff to assist, maybe the only thing that is not the best part of it all was the little parking space, one has to almost know that there's no parking space infront of KFC, if your a walk in client like i was, but definitely a KFC that I would support...