I had an awful experience at KFC Tasbet recently. When I arrived at the drive-thru, there was no one manning the order point, which caused a significant delay. After finally placing my order, I received the wrong items as they had ordered something more expensive than i ordered, I had to go through the drive-thru again to correct it. Unfortunately, even after this hassle, the food was disappointing and not good tasting at all. Overall, the experience was frustrating and far from the standard I...
Read moreSo funny a lady by the name of Ntokozo told me to scan the QR quote on my slip and she told me she wants to do a survey must hand my phone to find out that she's wrote and posted a review stating that the food was nice and rated the store 5 star,so basically she took the survey herself instead of me as customer to take it worst part my food was not ready by the time she posted, Not sure if area managers are aware of this because it means all the reviews are not true as the stuff is taking surveys...
Read moreI placed an order online. Delivery time kept shifting out. After almost 90min I got on the chat via the app, and the agent told me that no driver has been assigned. I called the store to cancel and it just rang with no answer...and that's this time. One time they sent the wrong order and I had to show the driver the transaction on my banking app to prove that I paid way more than the value of...
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