I had a bad experience ordering online and the owner took it upon himself to ensure I was heard as a customer. He even went an extra mile to reach out to me directly and made me recieve the spur promise to deliver tasty meals and to please the customer. The service was just amazing, I found myself buying more stuff because of how warm and welcoming it was. It would be criminal to not tip
I've come to learn that intermediaries could affect the passion put in delivering delicious meals It's best to go and sit in and experience the love and passion the Spur staff has at Tshwane Regional Mall. Ricky has done an amazing job in keeping me and my family as loyal customers at Spur Tshwane Regional mall It...
Read moreWhat a terrible service I received today. I take my daughter out for her birthday. I ordered spur special, waitress asked me if I want cheese or mushroom sauce and l thought it's part of the meal yet it's extra I hv to pay for it . I ordered creamsoda waitress never asked me if I want reg or mega she just brought me a mega and the food takes forever, after that she just ordered BBQ sauce for me and she didn't ask me which basting would I like. After she gave us food she never come back to us I hv to go to the front to ask for dog bags.. I was pissed off today. I will never go back again. Worse part of it the shop was not that busy. I think their service it's according to out appearance of...
Read moreI recently dined at Spur and had an unforgettable experience! A little mishap occurred when a fly found its way into my wine, but the real magic happened because of the outstanding service. Our waiter, Emmanuel, sprang into action, assuring us he'd take care of it. He returned promptly with the manager, and to our surprise, they offered us a complimentary glass of wine! The gesture was so thoughtful and showed genuine care for customer satisfaction. Kudos to Emmanuel and the entire team for turning a potential disappointment into a delightful experience. All the stuff and all managers kept on checking and assuring everything was good. The food was amazing 🤩We'll definitely be...
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