Burger King Pretoria North — Restaurant in Gauteng

I recently bought meals and one was not in the bag when I got home. I know I should have checked before I left but I was so tired and pressed for time hence why I bought fast food... When I got home and saw I missed a meal I immediately called them and explained my situation. I was greeted with a very friendly voice that immediately helped me and reassured me that if I come in they would give it with no problems. I went back and was greeted by friendly staff that explained why the meal was missed and they even gave me something extra! This experience could have gone wrong in so many ways and they made it pain free and effortless. I want to thank all the staff that worked on shift and for being kind and friendly you are a true reflection of awesome customer service and why a business CAN work. I would really recommend Burger King Pretoria-North to anyone who still needs...

I had a really unpleasant experience.While I was eating upstairs there were four staff members speaking loudly and behaving in a way that felt unprofessional and disruptive.What made it worse was that one of them kept loudly snorting mucus repeatedly😭😭 with no apology or awareness of how off-putting it was for customers other customers.It was genuinely disgusting, and I had to stop eating because of it and spare my food for take away.This kind of behavior from staff is unacceptable. I hope management takes this seriously and ensures the environment is clean, professional, and respectful for...

Extremely disappointed with the Burger King in Pretoria North. The floors were dirty and sticky with spills, and the tables weren't properly cleaned. Most staff members were congregating upstairs, seemingly unbothered. In stark contrast, the drive-thru experience was much better. As a customer, it's disheartening to see such neglect in cleanliness and customer service. If I were the owner or manager, I'd be mortified. Considering the poor experience, I'd advise others to visit the Montana branch instead, which I've found to be significantly better. Perhaps it's time for some...