KFC Springs West — Restaurant in Gauteng

Last night (08/03/2023) I didn’t receive my full order because mr d delivery forgot to take everything, I phoned the KFC on Roxburgh road and I was assisted by Yvonne, and the manager Patricia. These ladies went out of their way and made sure I got a meal with what the driver had forgotten. I really appreciate everything these ladies have done for me. And highly recommend that these ladies truly get employees of the year. I have never met such amazing people and had such amazing service anywhere else. Thank you to those two amazing ladies. In this day and age customer service does not exist and these ladies are a prime example of how excellent customer service is given to keep a client happy.

If there is any ways I could nominate them to receive a token from head office in order to show their exemplary service. Then please can this be done to not only show appreciation from the customers side but from the...

I was clear on the reason why I had to choose certain pieces for my 9 piece bought at springs west KFC yesterday 02/11/2024. I have gums infection currently under treatment, my doctor said I should avoid eating hard foods , I Informed they lady upon my order and requested. I live alone and don't have anyone to give the meat I shouldn't eat to. The lady had agreed to give me drumsticks, thighs and wings but she also included 4 breasts and hide them underneath, I'm now stuck with the meat. I wish she had told me that she was not able to meet my request instead of tricking and making a fool out of me. I love KFC and theirs at springs west road is always good but I am disappointed with what had transpired yesterday and I've lost all trust...

I ordered online and was due to pay by card. They have been aware of the network problems yet they do not inform customers to rather bring cash. I swiped my card... The money went off my account however I was told that on their side it did not reflect and hence my food cannot be given to me. I was also told that my money will be reversed in a days time. I was left humiliated and walked out of the store. Notify your customers before hand that card payments are a bit of a problem as you have been experiencing network issues. They...