Review: Terrible Service at KFC Crishanni Mall I had one of the worst experiences at KFC Crishanni Mall. I spent an incredibly long time waiting in the drive-through, with absolutely no assistance or communication from anyone. After waiting far too long, I decided to walk into the store—only to find that there was not a single staff member at the counter. All of them were behind, seemingly unaware or unconcerned about the customers waiting outside. I eventually had to call one of the staff members, Alani, and suggest that they take customers’ orders at the counter or through the drive-through and then deliver them to the parking lot to save everyone time and frustration. It’s disappointing that as a customer, I had to make that suggestion myself just to receive basic service. This kind of poor organization and lack of customer care is unacceptable, especially from a brand as well-known as KFC. I truly hope management addresses this issue and trains the team to handle customers with more efficiency...
Read moreYesterday night as I was heading to work night shift, I went to buy food at KFC chrishani crossing and spent R110 on box master meal and streetwise 2 with chips for my super. The food wasn't fresh at all it was as if it was prepared 5 hours earlier, even when I warm up the food still it wouldn't be fresh. The food wasn't appetizing at all and now my stomach has cramps and it's running because of the food I ate yesterday which was not fresh. I'm really disappointed as a customer and I don't think I'll ever buy food there again!!!! I couldn't take the food back coz I was working at night and my shift started at exactly 19H00, I was left with no choice but to eat the food coz I was hungry. I believe no one will ever work with an empty...
Read moreFrom my chef side and waiting such a long time Just very disappointed with KFC really Wet meat like it wasn't fully cooked or it's yesterdays meat not sure, not as much staff nearly end of the month and y'all didn't prepare for month end, for your order to come out we had to put in slips by the window one one plus someone who came last got their food first thought restaurants went by first come first serve by the system whats the point of the screen if y'all ain't gonna use it. I'm just disappointed hopefully next time my family buys we get better food we even had to flippen put it in the oven come on guys chicken is very sensitive and can get people sick. lucky my mom said we should just go it was...
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