KFC West Capital — Restaurant in Gauteng

I was very satisfied with my recent experience at KFC, largely due to Lucy's exceptional service. She went above and beyond to make sure my visit was pleasant and seamless. Lucy’s welcoming demeanor and attentiveness made me feel valued as a customer from the moment I walked in. She was prompt in handling my order, paid attention to every detail, and ensured everything was prepared to perfection. Her commitment to providing a high-quality experience truly reflects well on KFC, and it’s clear that she takes pride in making customers feel satisfied and appreciated. Employees like Lucy elevate the customer experience and make dining at...

The experience that I had by the collection window was disgusting, upon placing my order everything was OK but upon collecting I was given a wrong order by a lady by the of Nomusa she was very rude as I indicated to her that the order was wrong, I checked the slip and it was right on the slip. When she came back with the correct one she gave me it to me with attitude as if I didn't buy the food or I placed a wrong order, I asked why is she so mean she just said bye and closed...

I'm was very surprised about KFC west capital service and the friendliness of the staff. The service was quick and my food was well prepared and packed nicely.The welcoming was over welcoming I felt at home all thanks to Lucy a team member who was very friendly and assisted me with a great smile at the door. The store is even cleaner compare to the environment it at.The food is perfect...